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Industry: Broadcasting · HQ: Stamford, CT · https://www.jobs.spectrum.com/

Working at Spectrum in Buffalo, NY: 5 Employee Job Reviews by Real Employee working in Buffalo, NY Area

Browse Spectrum Reviews by Job Title →

On average, employees in Buffalo, NY at Spectrum give their company a 1.9 rating out of 5.0 based on 5, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Buffalo, NY are Outside Sales Representatives submitting an average rating of 4.6 and Anonymous Employees with a rating of 3.5.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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Product Support Specialist
"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 8 years ago in Charlotte, NC

Working at Spectrum in Buffalo, NY: 5 Employee Reviews

Spectrum Employee
in Buffalo, NY

"I have worked for Charter/Spectrum for the last 5yrs. I will say the benefits are great, free services even better. The management staff is great and always try and make things fun considering the negative nature of the job (people aren’t calling to say how great services are). Until recently I personally felt the pay was way to low for the work and it’s stressful nature, but the company has raised pay. You are rewarded for performance and receive an annual raise each year. My only real complaint is the company’s inability to deal with service issues! It is very hard to give a customer a positive experience when they are dealing with repeat issues, This causes many many stressful phone calls without resolution."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Outside Sales Representative
in Buffalo, NY

"Excellent Experience, very professional company and team, great people, teamwork spirit, the best training, definitively a superb overall experience!!!!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.7
Spectrum (367)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Network Engineer
in Buffalo, NY
Work Setting 1 / 5 Company Culture 2 / 5
Vice President
in Buffalo, NY

"Time Warner Cable is a company evolving at every level, from management to customer service. In the past two years it has been a company in motion. For employees this requires great flexibility and the willingness to conquer the unknown."

Auditor
in Buffalo, NY

"Not what it could be."

What do you like about working at Spectrum?

"My peers."

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at Spectrum?

"The management was under qualified, not a degree among them."

What suggestions do you have for management?

"Start caring about people's lives, not your own agenda."

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