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65 Service Desk Analyst Reviews

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Service Desk Analyst at L-3
in Reston, VA

Please give us a one liner to describe this review.

"Wonderful experience that was to short lived"

What do you like about working at L-3?

"The employees were knowledgeable and will to help when needed."

Do you have any tips for others interviewing with this company?

"Be yourself, be confident, and show the interviewer that you want to be there."

What don't you like about working at L-3?

"The location of the office was not ideal for commuting to and from work."

What suggestions do you have for management?

"To provide a stress free break area to refresh and relax the employees."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Service Desk Analyst at Asurion
in Sterling, VA

What do you like about working at Asurion?

"I am in charge of my day and my work environment."

Do you have any tips for others interviewing with this company?

"Go into a field that pays real good and get the pay that you want when you are first hired."

What don't you like about working at Asurion?

"In my position it is hard to get a promotion. The hours are too long."

What suggestions do you have for management?

"Have more training and communication especially when it comes to Information Technology."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Service Desk Analyst at inVentiv Health
in Somerset, NJ

What do you like about working at inVentiv Health?

"Great coworkers, environment, always something to do and learn, just all-around great employment experience,"

Do you have any tips for others interviewing with this company?

"Just be honest, be yourself. The interview process was relaxed and casual. They looked for personality as well as knowledge."

What don't you like about working at inVentiv Health?

"Sometimes, but not often, our team lead was a bit overwhelmed or not available at the moment to assist with something."

What suggestions do you have for management?

"Not much, to be honest, everything was well done besides the fact that it took so long for the temporary employees to become permanent."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Service Desk Analyst at National Health Services

What do you like about working at National Health Services?

"boring stressful busy slow fast many demanding work serious mad"

Do you have any tips for others interviewing with this company?

"the job gets boring and although busy they pile more work on"

What don't you like about working at National Health Services?

"irritating phone calls boss watching all the time at work"

What suggestions do you have for management?

"free leisure time friendly happy warm bright modern new clean"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Service Desk Analyst at Siemens
in Rochester Hills, MI

What do you like about working at Siemens?

"It's a fairly large company so there are many opportunities for advancement if you keep on top of the application process."

Do you have any tips for others interviewing with this company?

"Use this as a stepping stone for positions at other companies. As far as the service desk is concerned, it is a dead end position"

What don't you like about working at Siemens?

"It's a call center. We are the bottom of the barrel and are viewed as low class citizens in the workplace."

What suggestions do you have for management?

"Take employee comments into advisement, and treat them as actual individuals, not as cattle."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Service Desk Analyst at Emigrant
in New York City, NY

Please give us a one liner to describe this review.

"A very nice place to work where I learn something new every day."

What do you like about working at Emigrant?

"Been able to have access to new technology and applications."

Do you have any tips for others interviewing with this company?

"nothing in particular be ready to answer a lot of technical questions."

What don't you like about working at Emigrant?

"the lack of opportunities to grow withing the company even you delivery a 200% every day."

What suggestions do you have for management?

"To delegate more to the team and provide more oportunities to grow."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Service Desk Analyst at Texas Health Resources
in Arlington, TX

Please give us a one liner to describe this review.

"People helping people is the company motto. And they demostrated well."

What do you like about working at Texas Health Resources?

"Very organized and willing to pay for almost any educational classes that were job related."

Do you have any tips for others interviewing with this company?

"This is a great company to work for! Their commitment to helping people of all walks of life is truly inspiring!"

What don't you like about working at Texas Health Resources?

"Difficult to move up within the organization. Many positions were based upon who you know as opposed to your skill level and education."

What suggestions do you have for management?

"To select candidates for open positions based upon their education and skill set."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Service Desk Analyst at CIBER
in Denver, CO

What do you like about working at CIBER?

"building machines, working on hardware, social networking, laid back atmosphere"

Do you have any tips for others interviewing with this company?

"Look elsewhere, unless you really need a paycheck. Good for entry level."

What don't you like about working at CIBER?

"No room for growth, no training, too much phone time"

What suggestions do you have for management?

"Narrow down objectives, don't spread too thin, update technology infrastructure"

Person You Work For 3 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Service Desk Analyst at Gateway Communications
in Johannesburg, CA
People You Work With 4.7 / 5 Support You Get 4.1 / 5 Growth Opportunities 2.5 / 5
Company Culture 2.1 / 5
Service Desk Analyst at Affiliated Computer Services
Person You Work For 4.8 / 5 People You Work With 4.7 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Service Desk Analyst at City of Memphis
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 3.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.7 / 5 Way You Work 4.6 / 5
Service Desk Analyst at Spherion Staffing Services
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.2 / 5 Rewards You Receive 2.9 / 5
Service Desk Analyst at SAIC
Person You Work For 4.1 / 5 People You Work With 4.6 / 5 Work Setting 3.4 / 5
Support You Get 4.4 / 5 Rewards You Receive 3.4 / 5 Growth Opportunities 4.5 / 5
Company Culture 3.2 / 5 Way You Work 3.2 / 5
Service Desk Analyst at Abbtech Staffing
in Norfolk, VA
People You Work With 3.6 / 5 Work Setting 2.5 / 5 Support You Get 3.7 / 5
Rewards You Receive 2.6 / 5 Growth Opportunities 2.3 / 5 Company Culture 2.3 / 5
Way You Work 3 / 5
Service Desk Analyst at Emerson Hospital
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
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