Working at Republic Services in Chandler, AZ: 2 Employee Job Reviews by Real Employee working in Chandler, AZ Area

"Recently worked at Republic Services, enjoyed the free fresh fruit, the cool coffee makers, with espresso, lattes, etc. Filtered water. Wear casual clothes, including jeans and tennis shoes. However the environment was not realistic. Had the feeling of "The Stepford Wives". If you make one slight move against the system, or voice an opinion, you will NOT fit into their CULTURE. On top of learning all of the steps it takes in their systems to log one call!"

"Republic Services has attempted to centralize Customer Service in 3 large regional Customer Resource Centers (CRC): Charlotte NC, Indianapolis IN, and Chandler AZ. So far this massive change in structure has been a disaster and the so-called managers running the Chandler CRC do not have a clue how to actually provide effective customer service; they are only focused on meeting some arbitrary 'production' number to beat the other 2 CRC's. The computer systems are still in early stages of development/use and the tools used by the representatives are cumbersome and often do not work or are wrong. The performance expectations of both the workers and the supervisors are unrealistic considering the total lack of support provided to the staff."