ngmoco :) Employee Reviews for Desktop Support Technician

What do you like about working at ngmoco :)?

"I liked how in general, people were enthusiastic about working there, and there were a lot of good ideas generated. I also liked that there was some support if you wanted to learn something new"

Do you have any tips for others interviewing with this company?

"The possibility to grow is there, but you will have to work very very hard and be very vocal to get it."

What don't you like about working at ngmoco :)?

"I tried to advance my career from desktop support / corp IT systems to a junior system admin position, but they did not have a clear path for me to get there, nor did they know how to help me make that transition. I also had a hard time with my direct manager, in that he was one of the biggest obstacles in trying to make a path out of desktop support. I had little help from him and found out later that he did not bring up my concerns and desire to advance my career up to other managers in the team."

What suggestions do you have for management?

"Have a clear path for progress forward, and focus on internal development; some teams were stuck in a rut, while some teams were reorged several times, and it seemed like the business plan was changed completely every quarter"