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Industry: Legal Services · HQ: New York, NY

LexisNexis Employee Reviews for Customer Support Technician

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Customer Support Technicians at LexisNexis give their company a 2.4 out of 5.0, while the average rating for LexisNexis is 3.8, making them 45% less happy than every other employee at LexisNexis and 50% less happy than every other Customer Support Technician on CareerBliss - the happiest Customer Support Technicians work for Cox Communications.

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2.4
Average Rating
(based on 2 Customer Support Technician Review Ratings)
Customer Support Technician
in Miamisburg, OH

What do you like about working at LexisNexis?

"It is a well recognized Company, that is financially solid. OK pay, but no real salary or bonuses unless you are in sales or management."

Do you have any tips for others interviewing with this company?

"Abandon all hope Ye who get hired here. If your a Sales rep your gone in 3, or less. Not a long term employment solution."

What don't you like about working at LexisNexis?

"Has proved to be a drawback in employment afterwards. In the end, the Company doesn't care about it's employees. They don't understand its the people."

What suggestions do you have for management?

"They should get their head out of their sales quotas. It's about the people/customer not the bean counting. You can't cut the budget to success."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Customer Support Technician
in Miamisburg, OH
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
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