Shift supervisors are responsible for coordinating work schedules for shift employees. Shift supervisors must also be willing to train, instruct and mentor new workers and current employees to the standard of the company. This is a managerial occupation that requires leadership skills and ability to problem solve effectively.
Skillset: Shift supervisors must take responsibility for the productivity of the employees they are responsible for. Supervisors are often also responsible for hiring new employees and for providing a quality training program that increases employee knowledge and production. They are accountable to business owners or general store managers. They must have strong communication skills and an ability to excel in a fast-paced environment.
Education: The level of education required of a shift supervisor is dependent upon the career industry the person works in. In many cases, quality work experience and a vocational technical degree is enough for a person to be considered qualified for a supervisor position within a retail store, restaurant or at a production plant.
Career Path: Many management opportunities exist to shift supervisors who excel in leadership and communication abilities. District management and general store management are just two options available to people who succeed as a shift supervisor.