Case managers usually work with government departments in the social service sector. They are responsible for managing family and juvenile cases. During a typical day, a case manager may perform home visits to check on children’s welfare, provide parent training information to parents, meet with grandparents, and also perform assessments on family situations. They also work closely with foster parents and guardian ad litems.
Skillset: Many case managers have excellent people skills and are able to establish rapport and trust with both children and adults. They are able to think outside the box and they also have strong written and oral communication capabilities. It is also common for people in this occupation to possess knowledge about family laws and government resource programs.
Education: Most case managers have a bachelors or masters degree in sociology, psychology or counseling. Dual degrees are not uncommon for this career field and courses in communications, family planning, finance, education or social work are desirable.
Career Path: Great careers as case managers are developed by staying on top of current family laws and family counseling techniques. Political science courses and psychology courses are suggested for anyone who is pursuing a career in this occupation.