Electronic Data Systems Employee Reviews for Customer Service Technician
Browse Electronic Data Systems Reviews by Job Title →Customer Service Technicians at Electronic Data Systems give their company a 2.8 out of 5.0, while the average rating for Electronic Data Systems is 4.0, making them 35% less happy than every other employee at Electronic Data Systems and 30% less happy than every other Customer Service Technician on CareerBliss - the happiest Customer Service Technicians work for United States Air Force.
"What would you expect out of a technical computer call center that has techie mixed with political office admin."
What do you like about working at Electronic Data Systems?
"I learned about servers and the technical support needed to keep Sun Microsystem servers in working order."
Do you have any tips for others interviewing with this company?
"Be ready for servers and the technical support needed to keep Sun Microsystem servers in working order and the ability to answer over 50 phone calls that open service tickets and repair that same amount within an 8 hour day. Give an idea, my average was 30 ticket creation and repair 10 within an hour 8 day."
What don't you like about working at Electronic Data Systems?
"I did not like that I was not the technician that was out in the field repairing the servers. I am not the office type of person to mix with administrative office people."
What suggestions do you have for management?
"Keep techies and administrative people separate. Do not let one female control the abilities of another with total different aspirations."
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IT Systems Administrator
Tallassee, AL - $75,000 - $80,000 per year
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