Cummins Employee Reviews for Account Manager

What do you like about working at Cummins?

"I was in total control of selling their products in my territory. I learned how to market products as well as sell. During my 9 years there, I was responsible for identifying markets for money counters. Once identified, I would purchase lists of the outlined companies from Sales Genie. I would write letters intorducing my self and Cummins to the targeted firms. I would follow up with sales calls and set up appointments. Once on an appointment, I would demonstrate the machine required, based on oncovering their needs on the set up call. I would close the sale and then follow up and get a referral."

What don't you like about working at Cummins?

"Not to much. The service department was in transition and sometimes the technicians slacked off and didn't provide strong customer care. I compensated by providing loaner machines for customers if a technician could not get there fast enough. Sometimes, I tried to fix the machines my self. Many times only minor adjustments were needed to maintain the customers satisifaction."