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Cingular Wireless
(282 reviews) Submit Review
Industry: Telecommunications · HQ: Dallas, TX · https://www.att.com

Cingular Wireless Employee Reviews for Customer Service Representative

Browse Cingular Wireless Reviews by Job Title →

Customer Service Representatives at Cingular Wireless give their company a 4.2 out of 5.0, while the average rating for Cingular Wireless is 4.1, making them 2% happier than every other employee at Cingular Wireless and 10% happier than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

57%
14%
29%
0%
0%
4.2
Average Rating
(based on 7 Customer Service Representative Review Ratings)
Customer Service Representative
in Fayetteville, NC
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
in Bothell, WA

"Great place to work if you can figure things out on your own."

Person You Work For 3.1 / 5 People You Work With 4 / 5 Work Setting 3.9 / 5
Support You Get 4.1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2.1 / 5
Company Culture 3 / 5 Way You Work 4.1 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2010 $4
2011 $4
Customer Service Representative
in Anaheim, CA
Person You Work For 2.8 / 5 People You Work With 3 / 5 Work Setting 2.9 / 5
Support You Get 2.9 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.2 / 5 Way You Work 3.4 / 5
Customer Service Representative
in Farmers Branch, TX
Person You Work For 4.3 / 5 People You Work With 4.3 / 5 Work Setting 4 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4.4 / 5

Average Cingular Wireless Attributes by Customer Service Representative

Company Culture
4.1
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.3
Rewards You Receive
4
Support You Get
4.4
Way You Work
4.5
Work Setting
4
Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative

What do you like about working at Cingular Wireless?

"The company is a very well known company and the people I worked with were a real team."

Customer Service Representative
Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 4.1 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.6 / 5 Way You Work 4.9 / 5
Customer Service Representative

"It's not the worst job, but you have to be on time."

What do you like about working at Cingular Wireless?

"Steady pay, 40 hours a week."

Do you have any tips for others interviewing with this company?

"Be positive about yourself, be sure to show up early."

What don't you like about working at Cingular Wireless?

"Union blocked promotion to management due to time with company - talent is not needed."

Customer Service Representative

What do you like about working at Cingular Wireless?

"I like the training classes they gave to us to excel in our customer service skills."

Do you have any tips for others interviewing with this company?

"Always present your best professionally."

What don't you like about working at Cingular Wireless?

"Having to change shift supervisors every six months."

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