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Christmas Tree Shops Employee Reviews for Customer Service Associate

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Customer Service Associates at Christmas Tree Shops give their company a 2.7 out of 5.0, while the average rating for Christmas Tree Shops is 3.6, making them 29% less happy than every other employee at Christmas Tree Shops and 29% less happy than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

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2.7
Average Rating
(based on 2 Customer Service Associate Review Ratings)
Customer Service Associate
in Natick, MA

What do you like about working at Christmas Tree Shops?

"Most of the employees were so great to work with, just like a family."

Do you have any tips for others interviewing with this company?

"You must be prepared for a high stress and chaotic environment."

What don't you like about working at Christmas Tree Shops?

"Complete lack of communication and organization between management and staff."

What suggestions do you have for management?

"More communication, less micro-managing, they really need to listen to their employees and be more flexible with scheduling, more support staff is needed to meet customer needs."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Customer Service Associate
in New York City, NY

What do you like about working at Christmas Tree Shops?

"Being able to have flexible work shifts, good work environment with managers."

Do you have any tips for others interviewing with this company?

"Just be calm, in addition to speaking clearly and properly."

What don't you like about working at Christmas Tree Shops?

"The communication among managers sometimes gets lost throughout the day."

What suggestions do you have for management?

"Need to make more shifts available for workers to work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Average Customer Service Associate Ratings in the Past 2 Years

Year Salary
2012 $3
2013 $2
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