Customer Advocates at Benelynk give their company a 2.6 out of 5.0, while the average rating for Benelynk is 2.6, making them just as happy as every other employee at Benelynk and 42% less happy than every other Customer Advocate on CareerBliss - the happiest Customer Advocates work for UnitedHealth Group.
"Employed as a Customer Advocate. The job role was offered to me as a case management position. The positives were a casual dress code and friendly coworkers. The Negatives were an unprofessional environment, management lacked social skills, position was actually cold calling patients as a third-party UHC affiliate. In ten months I worked at benelynk we were only informed of two successful applications approved by the state. With it being in the early stages of a start up, much of the paperwork with patients important health and personal identification information was kept in a folder by a single paper clip. lead to a lot of confusion and pointing fingers."
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