Blue Cross Blue Shield Employee Reviews for Usability Specialist

What do you like about working at Blue Cross Blue Shield?

"Decisions are made for political reasons, not innovation. Directors are cautious at best, and lazy at worst."

Do you have any tips for others interviewing with this company?

"If you don't make team lead, you're not going anywhere."

What don't you like about working at Blue Cross Blue Shield?

"Solutions are dictated not by what's possible or what gives the best customer experience, but by what's easy or cheap."

What suggestions do you have for management?

"Shift focus on to the customer, clean house of the status quo and territorial folks, and tear down the silos and consolidate."