Allstate Insurance Company Employee Reviews for Customer Service Representative

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Customer Service Representatives at Allstate Insurance Company give their company a 2.9 out of 5.0, while the average rating for Allstate Insurance Company is 4.0, making them 32% less happy than every other employee at Allstate Insurance Company and 27% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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2.9
Average Rating
(based on 1 Customer Service Representative Review Rating)
Customer Service Representative
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3.1 / 5 Way You Work 3.1 / 5
Customer Service Representative
in Grand Terrace, CA

"Worked for 2 owners. No advancement opportunities."

What do you like about working at Allstate Insurance Company?

"The face to face contact with the customers."

What don't you like about working at Allstate Insurance Company?

"No opportunities to advance."

What suggestions do you have for management?

"Opportunities for advancement."

Customer Service Representative
in Westminster, CA

"Allstate is a very good company, but the place where I work has no advancement"

What do you like about working at Allstate Insurance Company?

"Interacting with customers."

What don't you like about working at Allstate Insurance Company?

"I cannot find anything."

What suggestions do you have for management?

"The company is in the right direction."

Customer Service Representative
in Tucson, AZ

"Allstate was a great place to expand and grow, with a wonderful array of professional opportunities."

Average Allstate Insurance Company Attributes by Customer Service Representative

Company Culture
3.1
Growth Opportunities
3
People You Work With
3
Person You Work For
3
Rewards You Receive
2
Support You Get
3
Way You Work
3.1
Work Setting
3
Customer Service Representative
in Charlotte, NC

"Outsourcing jobs to India."

What do you like about working at Allstate Insurance Company?

"It seemed like a caring company."

Do you have any tips for others interviewing with this company?

"Not all is what it seems."

What don't you like about working at Allstate Insurance Company?

"They acted as if they cared about you but in the end they did not. Our department was laid off so that our 'positions' could be outsourced to India where they could pay the workers there half of what they paid us and did not have to provide them benefits. This came from the mouth of one of the top Corporate Managers at our headquarters. All 50+ of us where shocked."

What suggestions do you have for management?

"Care more for your country."

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