Customer Service Advocates at 21st Century Auto Group give their company a 2.1 out of 5.0, while the average rating for 21st Century Auto Group is 3.2, making them 42% less happy than every other employee at 21st Century Auto Group and 35% less happy than every other Customer Service Advocate on CareerBliss - the happiest Customer Service Advocates work for JPMorgan.
"21st Century is stuck in the Dinosaur Age. The technology is archaic, and so are many of the policies and practices in play in the day to day work activities.They are falling behind the curve of both quality of service, and value of service, and don't seem in any great hurry to catch up."
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