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Macy's Employee Reviews for Sales Associate

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28%
41%
22%
8%
1%
3.9
Average Rating
(based on 92 Sales Associate Review Ratings)
"I was a Sales Associate in the Men's Shoes and Suits Department for less than a year, but I learned so much about customer service as was implemented at Macy's. My fellow employees were helpful, and the environment allowed for personal innovation within a defined employment goal. My manager was always there as a support system, and provided constructive reviews to help me improve my abilities. This is a skill set that I will be able to carry with me into whatever profession I decide to pursue."
Posted 10 years ago in Costa Mesa, CA
Sales Associate
Work Setting 4 / 5 Company Culture 2 / 5
Sales Associate
in Fort Wayne, IN

What do you like about working at Macy's?

"I like helping the customers find what they're looking for, working the cash register, and keeping the fitting rooms cleaned out."

Do you have any tips for others interviewing with this company?

"Ask every question you can think of, even if you think it sounds dumb, because once you're hired, you might never get the chance to ask."

What don't you like about working at Macy's?

"My manager once told me that my job is NOT customer service, it's sales; and that I was being too nice to my customers."

What suggestions do you have for management?

"Actually teach new associates what they need to know instead of just throwing them in there, and focus on the customers and what they want more than making the company more money and being pushy about sales."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Sales Associate
in Queens Village, NY

What do you like about working at Macy's?

"The interaction with clients and the products we sell. The benefits we have as a company employee."

Do you have any tips for others interviewing with this company?

"Show that you are very eager to work with a well now company."

What don't you like about working at Macy's?

"Working weekends I would say is the only negative side."

What suggestions do you have for management?

"My suggestion to management is to learn a little more about our product."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in Concord, CA

"Not challenging, no support, need to train more."

What do you like about working at Macy's?

"Friendly employees and nice customers. Discounts on apparel and other store goods."

Do you have any tips for others interviewing with this company?

"Be yourself and just be nice. Also, be respectful and you will have a good interview."

What don't you like about working at Macy's?

"Not enough hours, seasonal employees have less hours and also treated differently, lenient on opening accounts."

What suggestions do you have for management?

"Hire less, to create more hours for people, take it easy and understand that some sales associates need more hours."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Sales Associate
in Lake Grove, NY

What do you like about working at Macy's?

"The atmosphere for the most part was pleasant and helped me to keep a smile on my face."

Do you have any tips for others interviewing with this company?

"Not too many, just be yourself, try to relate any sales positions you have had before."

What don't you like about working at Macy's?

"How I was treated when I asked for some time off when I had a family vacation for two weeks and was left go."

What suggestions do you have for management?

"Keep working on what you guys are trying to push this new culture it will work."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Sales Associate
in Attleboro, MA

"Rewarding, fast paced, great team work, professional."

What do you like about working at Macy's?

"Exposure to diversity (customer from different background), therefore possibility to recommend different product."

Do you have any tips for others interviewing with this company?

"Interview process was acceptable and great scheduling and possibility of viewing schedule."

What don't you like about working at Macy's?

"Higher management need to communicate better with sales associate to know their ability."

What suggestions do you have for management?

"Knowing sales people background by establishing direct contact with them will result to more suggestions on how to apply procedures."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in Chesapeake, VA

What do you like about working at Macy's?

"It's reputation and the quality of their products, and merchandise."

Do you have any tips for others interviewing with this company?

"I would wish them well. I hope their experience with Macy's is a pleasant one. The other is not my place to say."

What don't you like about working at Macy's?

"The fact that management don't care about the sales associates who work truly hard. It's more about their bonus than the people under them."

What suggestions do you have for management?

"I would suggest more efficient scheduling, a show of gratitude for a job well done, and be a good listener and observer more so than a dictator."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in Victor, NY
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Sales Associate
in Garden City, NY

"I was content with my employment at Macy's."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3.5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3.5 / 5 Way You Work 4 / 5
Sales Associate
Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.7 / 5
Support You Get 4.4 / 5 Rewards You Receive 3.8 / 5 Growth Opportunities 3.9 / 5
Company Culture 3.4 / 5 Way You Work 4 / 5
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