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Macy's Employee Reviews for Sales Associate

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28%
41%
22%
8%
1%
3.9
Average Rating
(based on 92 Sales Associate Review Ratings)
"I was a Sales Associate in the Men's Shoes and Suits Department for less than a year, but I learned so much about customer service as was implemented at Macy's. My fellow employees were helpful, and the environment allowed for personal innovation within a defined employment goal. My manager was always there as a support system, and provided constructive reviews to help me improve my abilities. This is a skill set that I will be able to carry with me into whatever profession I decide to pursue."
Posted 10 years ago in Costa Mesa, CA
Sales Associate
in Baltimore, MD

What do you like about working at Macy's?

"The help from managers and coworkers if you didn't understand something. They also had lots of incentives for their employees."

Do you have any tips for others interviewing with this company?

"Stay calm. Be honest. Only tell what they ask you. No more. No less."

What don't you like about working at Macy's?

"The point system that they have. The fact that you are NOT allowed to stand at the register and wait for customers. You MUST walk around your work area. It's an inconvenience because customers SHOULDN'T have to come and search for you when they are ready to check out."

What suggestions do you have for management?

"Not put people on a point system to the same degree that they have now."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sales Associate
Person You Work For 4 / 5 Work Setting 3 / 5 Company Culture 3 / 5
Sales Associate
in Pittsburgh, PA

"I interact with customers in a sales environment"

What do you like about working at Macy's?

"This company has great perks and discounts. I used this job to obtain my professional wardrobe."

Do you have any tips for others interviewing with this company?

"The interview was causal. just be yourself and you will have the job."

What don't you like about working at Macy's?

"I like that my hours are flexible and I can pick them up in my free time."

What suggestions do you have for management?

"There needs to be more management and they need to have less stress on sales goals."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in McLean, VA

"It was my first job and I enjoyed the work experience. It helped me grow."

What do you like about working at Macy's?

"The customer service, meeting different people every day was special to me."

Do you have any tips for others interviewing with this company?

"Just prove that they will be good in customer service and sales."

What don't you like about working at Macy's?

"I didn't like the long hours I had to work because I was still in high school at that time."

What suggestions do you have for management?

"Give more attention to the associates' needs would be awesome."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in Fairview, TX

"It was an ok retail type job."

What do you like about working at Macy's?

"The ability to connect with the customer and provide the service they expect."

Do you have any tips for others interviewing with this company?

"Make sure you do what is asked of you and work hard."

What don't you like about working at Macy's?

"The way management makes decisions based on loyalty or friendship."

What suggestions do you have for management?

"Select the right person for the job, not the friend you want in the position."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Sales Associate
in Twin Falls, ID
Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Company Culture 4 / 5
Way You Work 3 / 5
Sales Associate
in Chicago, IL

What do you like about working at Macy's?

"Working with the public. Making a connection with everyday individuals, the team that I work with, peer support, and the desire to determine my own paycheck."

Do you have any tips for others interviewing with this company?

"Run away as far as you possibly can. If you do decide to stay for the interview, just nod your head and agree with everything they say. My interview wasn't nearly an interview as it was them trying to make me take the job with trying to win me over with the perks of being a Macy's employee (although, you find when you're with the company that the perks that won you over to the company are non-existent). If you're an upbeat and positive person that wish to stay upbeat and positive, do not apply for this company. They do not treat employees fairly or compensate them accordingly. When a company is trying to make work for them on the first interview, it's not a good idea to commit. I found that out the hard way."

What don't you like about working at Macy's?

"The micromanagement, constantly being under the scope for things that you do, and if you do something great, management want to know if you can make it 'better'. Cutting our commission for being the highest grossing store because we made 'too much money'. Not being rewarded for breaking previous records or given employee appreciation at no level. The benefits packages. Management constant dotting and belittlement of any and every issue because they don't want to be bothered. Working in an windowless environment and not having good infrastructure in our stockrooms. The ability not to move up within the company."

What suggestions do you have for management?

"I'd bring back the old commission scales that made the employees strive to be better, bring back the rewards programs that recognized the people who go above and beyond, not dot or harass employees or pick away at certain employees that voice their opinions about certain practices they deem as unfair or unethical, hold company appreciation days where we'd give employees a nice get together setting, increase the benefits, try to build company morale again and invite friendly competition among it's workers."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Sales Associate
in Los Angeles, CA

What do you like about working at Macy's?

"To meet people and satisfy their needs, and work as a team player."

Do you have any tips for others interviewing with this company?

"Be on time, be honest and really want to work."

What don't you like about working at Macy's?

"Not enough hours to go around to earn a livable salary."

What suggestions do you have for management?

"Get to know employees as a person, not be judged as a group."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate
in Broomfield, CO

"It was a good experience that taught me a lot for a first job."

What do you like about working at Macy's?

"It was a fast paced job that had different situations every day to keep me motivated and focused."

Do you have any tips for others interviewing with this company?

"Be upbeat and honest and show a willingness to help people."

What don't you like about working at Macy's?

"In the end, it was more about commission than helping people."

What suggestions do you have for management?

"Working on placement of people and staffing would be helpful."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Sales Associate
in Los Angeles, CA

"I loved working for Macy's. My department was loads of fun and I enjoyed my team."

What do you like about working at Macy's?

"I loved the atmosphere and positive energy everyone brought to work daily."

Do you have any tips for others interviewing with this company?

"If you love retail and being among the public, I say go for it."

What don't you like about working at Macy's?

"Nothing against the company, but some of the executives were rude."

What suggestions do you have for management?

"Just continue to provide outstanding service and acknowledge your team."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
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