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American Express Employee Job Reviews in the United States

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36%
46%
15%
3%
1%
4.1
Average Rating
(based on 468 American Express Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
4.0
Support You Get
4.1
Way You Work
4.2
Work Setting
4.2
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"American Express is an employer that focuses not just on the end results, but also on how the outcomes were achieved. They set the standard for leadership and are positioning themselves well for the future."
Posted 3 years ago in New York City, NY
Senior Risk Management Manager

"After spending 8+ years in the risk management group, there was minimal opportunity for advancement and a general consensus that unless you were Indian your career opportunities were hindered. If you are white, stay away from this organisation - you will be undervalued and viewed as sub-par to people whose performance is sub-par to yours."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Business Systems Analyst

"The company is great. I used work for American Express as Business Analyst through Volt as contractor. It was a great experience."

Person You Work For 4.3 / 5 People You Work With 4.3 / 5 Work Setting 4.3 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.3 / 5
Company Culture 4.3 / 5 Way You Work 4.3 / 5
Lead Technical Architect

"I've worked for American Express Technologies for 13 years and they were an excelent company to work for. I also worked virtual which I found very amicable."

Person You Work For 4.7 / 5 People You Work With 4.7 / 5 Work Setting 4.7 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.7 / 5
Company Culture 4.7 / 5 Way You Work 4.7 / 5
Director of Analytics

What do you like about working at American Express?

"Working with smart, motivated people and opportunity to learn and do interesting work."

Do you have any tips for others interviewing with this company?

"Make sure you understand the culture of the group you're interviewing with and whether the culture fits with your personality."

What don't you like about working at American Express?

"In my group, we have some control over our work but it is very difficult to get things done with other co-workers at times."

What suggestions do you have for management?

"Difficult to say, I think the CEO is doing a great job"

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 3 / 5
SQL Server DBA

What do you like about working at American Express?

"Different projects - first was laptop disk encryption - others involving PC security followed."

Do you have any tips for others interviewing with this company?

"Phone interview followed by in-person interview with first project manager."

What don't you like about working at American Express?

"Mgt changed too frequently - division re-orgs, manager-hopping, teams changed frequently."

What suggestions do you have for management?

"Select one course then follow it through to completion before changing things."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Project Analyst

"Great employer in general, offers real choice of career."

What do you like about working at American Express?

"American Express has a great history and a strong commitment to its customer base. There are examples of strong talent at American Express."

Do you have any tips for others interviewing with this company?

"Be open and honest, make sure you are well prepared, and understand the environment you are entering."

What don't you like about working at American Express?

"The sub organization I work in has a lack of organization and severe conflict between testing, technologies and business groups."

What suggestions do you have for management?

"Focus on lean process and techniques and avoid implementing process to solve problems. Process orientation often has the side effect of limiting the strongest talent."

Person You Work For 4 / 5 People You Work With 2 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Senior Marketing Manager

"My experience at American Express was certainly positive and impactful."

What do you like about working at American Express?

"Very talented staff and ability to be a creative thinker."

Do you have any tips for others interviewing with this company?

"Be prepared with samples of your work, and be versed in the culture of the organization and the leadership team before interviewing."

What don't you like about working at American Express?

"Lack of consistent communication throughout all levels of the organization."

What suggestions do you have for management?

"More channels and forums to share opinions and business goals."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Financial Business Analyst

What do you like about working at American Express?

"The job and the analysis work I do. I enjoy the team I work ."

What don't you like about working at American Express?

"I don't dislike anything other than I am a contractor at AMEX."

What suggestions do you have for management?

"I have no suggestions for management at the moment. Management is great at AMEX."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Business Data Analyst

"As a contractor I do not get benefits but it is a great place to work."

What do you like about working at American Express?

"It's dynamic, creative and fun. The people their are very professional."

Do you have any tips for others interviewing with this company?

"Prepare well, be outgoing and friendly and just be yourself."

What don't you like about working at American Express?

"Sometimes they move too fast for their own good. By that I mean they do not always test thoroughly enough."

What suggestions do you have for management?

"Spend more time doing regression testing before deploying a new release."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 3 / 5
Customer Care Representative

What do you like about working at American Express?

"I like working for a company that cares about its customers and strive to meet their expectations."

Do you have any tips for others interviewing with this company?

"What the company stands for is great, but you must know the right people in order to make it."

What don't you like about working at American Express?

"Management is disorganized which makes people feel uncomfortable, incompetent, and insecure in the job."

What suggestions do you have for management?

"I would focus on making management the best it can be so that it can influence and motivate employees."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Lead Integration Architect

"Great"

What do you like about working at American Express?

"People are great to work with. Everyone is very supportive."

Do you have any tips for others interviewing with this company?

"Be prepared. Don't just wing it and expect to get the job."

What don't you like about working at American Express?

"Not always provided the tools to do the best job possible."

What suggestions do you have for management?

"Take a more active role with employee development. Don't just say it...do it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Fraud Analyst

What do you like about working at American Express?

"IT was a well established company with a lot of benefits to offer."

Do you have any tips for others interviewing with this company?

"I would suggest to research the position you are applying for as there are a wide range of positions within that company."

What don't you like about working at American Express?

"The commute to work was a little far from my home."

What suggestions do you have for management?

"I think Management did a good job personalizing themselves with the employees."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Business Development Manager

"Could have been better!"

What do you like about working at American Express?

"They treat you great and put you up in all the right places."

Do you have any tips for others interviewing with this company?

"Think consultative selling and you should be good to go."

What don't you like about working at American Express?

"My boss was not the best at working for you when you needed her to do it. It was all about saving her butt!"

What suggestions do you have for management?

"some management have been there for so long and they need to move on. They know the system and play the big game. If you're not on the kiss a@% team you don't go far."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Manager

What do you like about working at American Express?

"I liked the smart, nice people, as well as their effort to move people up from within the company."

Do you have any tips for others interviewing with this company?

"Be prepared to give examples or stories from your experience to illustrate how you helped others, and could help Amex."

What don't you like about working at American Express?

"Too many reorganizations, so hard to get traction around things. Too many managers who did not treat employees well mixed in with great managers."

What suggestions do you have for management?

"Ensure more consistency across the organization in applying a meritocratic approach. Make more effort to get rid of toxic managers."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Senior Business Development Manager
Work Setting 4 / 5 Company Culture 3 / 5

American Express Reviews FAQs

Is American Express a good company to work for?

American Express has an overall rating of 4.1 Average Rating out of 5, based on over 468 American Express Review Ratings left anonymously by American Express employees, which is 5% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at American Express.

Does American Express pay their employees well?

American Express employees earn $53,000 annually on average, or $25 per hour, which is 20% lower than the national salary average of $66,000 per year. 104 American Express employees have shared their salaries on CareerBliss. Find American Express Salaries by Job Title.

How satisfied are employees working at American Express?

97% of employees would recommend working at American Express with the overall rating of 4.1 out of 5. Employees also rated American Express 4.1 out of 5 for Company Culture, 4.0 for Rewards You Receive, 3.7 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at American Express?

According to our data, the highest paying job at American Express is a VP of Marketing at $270,000 annually. Browse American Express Salaries by Job Profile.

What is the lowest paying job at American Express?

According to our data, the lowest paying job at American Express is a Telecommunications Specialist at $16,000 annually. Browse American Express Salaries by Job Profile.

What are the pros and cons of working at American Express?

According to reviews on CareerBliss, employees commonly rated the pros of working at American Express to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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