Working at Windstream Communications in Little Rock, AR: 11 Employee Job Reviews by Real Employee working in Little Rock, AR Area

"Great company to work for."

"I worked for Windstream Communications for 8 years. Windstream struggled to generate revenue increases and as result focused on cost cutting to manage margins. On February 25, 2019 Windstream filed for chapter 11 bankruptcy and significantly restructured and consolidated positions at all levels."

"I think the company has some serious issues with senior level management. The company stock directly correlates on the performance of the senior level management. This is the only company I have ever seen where the low and mid level management is constantly under threat of downsizing. Every year the company experiences layoffs at low and mid level positions; however, no senior level management experiences any layoffs. Only time senior level positions become vacant is under volunteer separations situations."

"Great opportunity for someone just getting into the field."

"Sad environment. Old tools; bare minimum to do what little we can do on an old network. Separate departments act like rival businesses trying to win over a contract... very little cooperation happens."

"Company denied 2012 health benefits, said I could transfer to Colorado Springs then reneged. Laid me off during short term disability."

"Windstream is a company that has positioned itself to be a strong and smart solution for any customer looking for reliability and service."

"I hope you like long hours."

What do you like about working at Windstream Communications?

"Compensation is above the average for the area. The company is growing and there are some advancement opportunities."

Do you have any tips for others interviewing with this company?

"Depending on the manager you are interviewing with you might not get the job simply because of a mannerism that you have. There is no consistency at all in the interview process."

What don't you like about working at Windstream Communications?

"I hope you really enjoy working 60-100 hours a week because that is what you will be doing. Also there will be constant pressure from management to 'shape the business through creative accounting.' Management compensation is very outsized compared to staff level compensation."

What suggestions do you have for management?

"My first suggestion would be for them to realize that if you work to make the job better you will retain more quality employees. In the past year my team has had 100% turnover as a result of the long hours and pressure from management. My second suggestion would be for management to be more willing to give teams the tools they need to succeed."

What do you like about working at Windstream Communications?

"It is very interesting working on the ISP side of things. YOu get a very different viiew of the world. Routing tables can get so large they actually fill up the Routers memory."

Do you have any tips for others interviewing with this company?

"Know your networking basics and have at least a CCNA. After that be prepared to see many different vender's equipment and get ready to view networking from a whole different angle."

What don't you like about working at Windstream Communications?

"Honestly, my only complaint is that it is a 1099 contract position with no benefits. The work itself is a great experience."

What suggestions do you have for management?

"Bring on good contractors faster than 6 months. Many of these contractors are 1099 positions with no benefits at all and make keeping these positions difficult."

What do you like about working at Windstream Communications?

"The people I work with and the friends I've made"

Do you have any tips for others interviewing with this company?

"Don't go into the benefits dept or be associated with a non-revenue producing area"

What don't you like about working at Windstream Communications?

"Management is slow to make final decisions, but still expect the staff to make it all happen with not enough time to do a good job and management makes decisions that require manual processes to administer"

What suggestions do you have for management?

"Let the employess come before the sharholders every once in a while"

What do you like about working at Windstream Communications?

"The Operations Manager is prejudice and the Network Operations department only has 2 or 3 actual educated technicians. Everyone else was hired because of race and association. Windstream does not respect diversity in any sense of the word. If you are not from Mountain Home, AR or Greensboro, AR you won't get a job in Network Ops. He only wants to hire people that he can control or that he knows personally from his earlier days as a technician."

Do you have any tips for others interviewing with this company?

"First and foremost you will not get hired unless you are a White American and you must keep your head down and do your work and dont ask too many questions about training"

What don't you like about working at Windstream Communications?

"The technology was good but no one would train me because I was an African American. Everything I learned there I had to grab a book and just start reading."

What suggestions do you have for management?

"Get rid of the Operations Manager because he uses Good Ole Boy tactics to get things he want done in Little Rock, AR and the surrounding areas."