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Wendy's Employee Job Reviews in the United States

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On average, employees at Wendy's give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest Wendy's employees are District Managers submitting an average rating of 4.5 and Co-Managers with a rating of 4.2.

25%
39%
22%
13%
1%
3.7
Average Rating
(based on 69 Wendy's Review Ratings)

Ratings by Category

Company Culture
3.5
Growth Opportunities
3.5
People You Work With
4.1
Person You Work For
3.8
Rewards You Receive
3.4
Support You Get
3.6
Way You Work
4.1
Work Setting
3.6
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"I've been with Wendy's on both the franchise side and currently the corporate side. I've totaled about 15 years in the quick service business with 11 of those years in the management field. They are a company who holds true to the values that Dave Thomas entrusted to his employees many years ago. They are a company focused on quality and cleanliness more than any other company I've ever worked for or have known of."
Posted 10 years ago in West Springfield, MA
Training Store Manager

What do you like about working at Wendy's?

"Upper management is great/they really want you to do well in your job and in your life."

What suggestions do you have for management?

"Keep Dave's dream alive."

Assistant Manager

"Learning opportunities."

What do you like about working at Wendy's?

"There is always room for growth."

What suggestions do you have for management?

"Continue to choose the best to help develop new managers."

Company-Industry Rating Comparison

3.7
Wendy's (108)

4.5 Highest Rated in this Industry is Hotel del Coronado (9)
2.9 Lowest Rated in this Industry is Bojangles' (6)
3.7 Average of All Companies in this Industry (5,445)
Assistant General Manager

"Wasn't open for relocation. I was a Marine reservist and they didn't allow for my 1 weekend a month on several occasions."

What do you like about working at Wendy's?

"I like the diverse training and management staff and employees on my team."

What don't you like about working at Wendy's?

"Wasn't very family oriented."

What suggestions do you have for management?

"Listen to your ideal candidate on how many children they have and whether or not they are active duty or reservists and do proper follow ups with each employee every other month. Set goals and achieve goals together as a team will build great morale among the team members as well as staff."

Area Director

"One of the best positions I held from a level of learning and success."

What do you like about working at Wendy's?

"Multi unit supervision."

What don't you like about working at Wendy's?

"At the time it was a franchise, owner wanted to experiment with the guidelines too much."

What suggestions do you have for management?

"Follow procedures."

Franchise Area Director

"Great place to work for personal growth and development."

What do you like about working at Wendy's?

"The company is great with providing ongoing training for every level."

What don't you like about working at Wendy's?

"Balancing home life and work was difficult due to the travel demands of the job. I was living in Detroit and worked in Kansas City."

What suggestions do you have for management?

"In my position, move the employee to the market they were managing."

Systems Analyst

"Company overall needs work."

What do you like about working at Wendy's?

"I liked helping people."

What don't you like about working at Wendy's?

"No time for personal life."

What suggestions do you have for management?

"There are other things in life besides work."

District Manager

What do you like about working at Wendy's?

"Great atmosphere."

What don't you like about working at Wendy's?

"I find it hard to say anything negative. It was a good company to work for."

What suggestions do you have for management?

"Stay involved."

Crew Member

"Okay starter job."

Cook

"Working at Wendy's gave me a chance to work in a fast pace environment."

Assistant Manager

What do you like about working at Wendy's?

"Making the customers happy, helping the younger crew members develop into responsible young people."

What don't you like about working at Wendy's?

"Constantly standing on my feet."

Customer Service Representative

"Great place to work... if you like fast food."

What do you like about working at Wendy's?

"Fun co-workers, deeply discounted food."

What don't you like about working at Wendy's?

"Hot grease/oil, heat lamps, very hard work for very little pay, very poor benefits package."

Manager

"It's a good restaurant to work for."

Food Preparer

"No leadership or team effort!"

What do you like about working at Wendy's?

"I loved cooking in the kitchen and preparing the prep and setting up the line in the morning. I loved working with the crew when I first got there. Later management changed and they hired a lot minorities, and I became the minority."

Do you have any tips for others interviewing with this company?

"Don't ask them if they are fast like my previous manager did. Ask them real hands on questions on how they will deal with different situations. Give a scenario of a customer/employee conflict or manager/employee conflict or employee/employee conflict and ask them how they would handle that situation; what they would do. How would they resolve the situation?"

What don't you like about working at Wendy's?

"I hated the new management. They were lousy. They never showed up on time for work and I was left out there waiting for them, they sat in the office all day and when we did have a good manager that ran a good shift and worked well with the crew and led a good team, they left to go to a different store."

What suggestions do you have for management?

"I suggest that you screen all your managers very thoroughly and train your manager to do the same with your crew. I also suggest putting your managers through a very thorough management training program. And, don't just hire anyone who walks off the street, follow up on references."

Administrative Assistant

"Female management are pigs."

What do you like about working at Wendy's?

"Nothing."

What don't you like about working at Wendy's?

"All top level female management, they have their own agenda and don't care who they step on to get to the top. They lie all the time!!"

What suggestions do you have for management?

"Fire them all."

Assistant Manager

"It was a job that had various hours and usually long nights."

What do you like about working at Wendy's?

"I loved meeting new people and getting to know the employees."

Do you have any tips for others interviewing with this company?

"Be prepared to be on your feet a lot and to deal with all types of people."

What don't you like about working at Wendy's?

"The long hours, the stress of sudden crowds of people coming in to eat, and customers who complain about everything."

What suggestions do you have for management?

"To give employees more breaks so they can recharge their batteries, so to speak."

Wendy's Reviews FAQs

Is Wendy's a good company to work for?

Wendy's has an overall rating of 3.7 Average Rating out of 5, based on over 69 Wendy's Review Ratings left anonymously by Wendy's employees, which is 5% lower than the average rating for all companies on CareerBliss. 86% of employees would recommend working at Wendy's.

Does Wendy's pay their employees well?

Wendy's employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 20 Wendy's employees have shared their salaries on CareerBliss. Find Wendy's Salaries by Job Title.

How satisfied are employees working at Wendy's?

86% of employees would recommend working at Wendy's with the overall rating of 3.7 out of 5. Employees also rated Wendy's 3.5 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.5 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Wendy's?

According to our data, the highest paying job at Wendy's is a Engineering Director at $171,000 annually. Browse Wendy's Salaries by Job Profile.

What is the lowest paying job at Wendy's?

According to our data, the lowest paying job at Wendy's is a Sales and Customer Service Associate at $12,000 annually. Browse Wendy's Salaries by Job Profile.

What are the pros and cons of working at Wendy's?

According to reviews on CareerBliss, employees commonly rated the pros of working at Wendy's to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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