WDS Global Employee Job Reviews in the United States

"Working for this company was hell. Uncertainty of income, tremendous pressure for stats, and long hours. Bad management.The building where you work is dirty and looks like an abandoned factory, really a depressing place. You put in a hall with bad lighting, 100 other people stuck next to each other like chickens in a cubicle, and you have to sit on a metal chair staring at a wall all day.The pay is meager and they tend to cut yearly bonuses because they keep losing contracts."

"For an experienced employee this company is probably not a good fit as it pays on the low 15-25% and has a tendency to be ruled by politics. For a new employee however, this is a treasure job where skilled individuals are ready to train you to great positions. Call center employees are regularly recruited into career positions and trained to accomplish tasks in years. Beware of executive Micro Management and A UK preference issue when assigning promotion or recognition. Give it 5 years and grow!"

"Complete lack of support from management and they are very hypocritical."

What do you like about working at WDS Global?

"Decent pay for what you actually have to do. If you have emergencies you have 6 points which are days you can take off without vacation."

Do you have any tips for others interviewing with this company?

"Go work at DirecTV or T-Mobile if you have to work at a call center."

What don't you like about working at WDS Global?

"Training is laid back but lacks. Transition is on-the-job training. My class was the first to only get 2 weeks instead of 4 which we were blindsided with. Lots of help in transition then you're put on a team. Mine was lead by a 22 year old who was very rude and passive-aggressive. I sat nowhere near my team because the seats were always full in that area so I sat with people I didn't know. I had a customer ask for a supervisor one night and no supervisor would take the call. They were too busy helping their own agents is what I was told. My supervisor had left early. I was told to tell the customer that all the supervisors were busy but that they weren't going to do anymore for her than I could. To me that was unacceptable from a business standpoint and I left that evening and quit the next day. In short, WDS was hell."

What suggestions do you have for management?

"Don't be so rude and lazy. Make the building look nicer and not so run down and dirty. New chairs or desks would be nice."

"I have grown a lot while working there"

What do you like about working at WDS Global?

"The friendships I have built at wds mean a lot to me"

What don't you like about working at WDS Global?

"The lack of advancement opportunities. That is the reason I am looking elsewhere"

What suggestions do you have for management?

"To create more opportunities for people to grow and develop past the supervisory level."

"A pretty good one."

What do you like about working at WDS Global?

"I is a good place to learn how to challenge difficult issues.Some what flexible with schedules."

Do you have any tips for others interviewing with this company?

"You would most likely be taken. They have a good training course before you start, so don't be worried during the interview. Just be confident"

What don't you like about working at WDS Global?

"The way work was scored. But I guess they have to follow guid lines."

What suggestions do you have for management?

"Promote Experienced people that have been there for a long time."

"worst professional experience ever"

What do you like about working at WDS Global?

"the pay was above average but that's about it"

Do you have any tips for others interviewing with this company?

"only apply if you are desperate"

What don't you like about working at WDS Global?

"management treats it's employees like statistics rather than humans"

"Okay company to work for IF you really are desperate."

What do you like about working at WDS Global?

"The taking of phone calls was not bad, I really enjoyed doing that because it was helping people. I also liked my co-workers, Made it fun to be there most of the time."

Do you have any tips for others interviewing with this company?

"Be a YES man. Do not make yourself sound too good to be true."

What don't you like about working at WDS Global?

"I did not like the office politics. If you were in good with the manager (and not because you were a hard worker) they made it easy on you. Even had you do extra projects that got you off the phones for a while. If the client said one thing and was wrong - and you could prove you were in the right - Management would not back you up (sort of feed you to the wolves) so the client would not be upset. Made it hard to trust management."

What suggestions do you have for management?

"Listen to the workers more. Try to understand what it is like taking calls."