Walt Disney Parks and Resorts Employee Reviews for Cast Member

"Great for a resume but not so great to stick with for a long time."

What do you like about working at Walt Disney Parks and Resorts?

"I enjoyed the camaraderie of all the cast members and the positive interaction with guests. If you are a quiet individual, it will change you and force you to stay alert and focused. At a moment's notice you might be required to act quickly in a situation."

Do you have any tips for others interviewing with this company?

"Be sure to ask questions about being able to advance in the company. I wouldn't recommend staying on the bottom for too long. If you are interviewing in person, wear good clothing. If you're doing a phone interview, ask good questions."

What don't you like about working at Walt Disney Parks and Resorts?

"When an issue arises between cast members and guests, usually the manager agrees with the guests to keep the peace. This can be very demeaning at times, because it might make one feel like the complaint was not justified."

What suggestions do you have for management?

"My advice would be to better mediate between cast members and guests so that the integrity of cast members remains intact. If you must agree with a guest, then talk to the cast member about the situation so they feel less like they are being walked on or disagreed with. The customer is not always right."