Wachovia Employee Reviews for Collections Specialist

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Collections Specialist
in Sacramento, CA

"Extremely high turnover rate"

What do you like about working at Wachovia?

"I was actually hired to work at The Money Store. In fact I was relocated from the San Francisco Bay Area to do just that. However it was only 2months later that the company folded. Soon after, I was offerd a position within the company's collections department run by Homeq Servicing Corporation"

Do you have any tips for others interviewing with this company?

"If you decide to work for this company, try and help the customer come up with a resolve instead of insulting their financial hardship"

What don't you like about working at Wachovia?

"The down side, it was my job to call people and threaten them with losing their homes... Needless to say, those were often times, unpleasant conversation coming from the customer"

What suggestions do you have for management?

"Pay attention to the needs of the employees, not everything is cut and dry. Sometimes you have to make acceptions and think outside the box to come to resolve"

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