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Verizon Communications Employee Reviews for Customer Care Specialist

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Customer Care Specialists at Verizon Communications give their company a 4.5 out of 5.0, while the average rating for Verizon Communications is 4.0, making them 12% happier than every other employee at Verizon Communications and 20% happier than every other Customer Care Specialist on CareerBliss - the happiest Customer Care Specialists work for Humana.

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4.5
Average Rating
(based on 1 Customer Care Specialist Review Rating)
Customer Care Specialist

What do you like about working at Verizon Communications?

"My likes are: I am continuously learning, building strong reliable working relationships, and the ability to showcase my years of expert customer service and sales techniques."

Do you have any tips for others interviewing with this company?

"Put your best foot forward by actions and documentation, and have well-versed, fact-based, and relevant conversation."

What don't you like about working at Verizon Communications?

"In most careers there are likes and dislikes. My focus is on the good, and improvement where possible on the not so good."

What suggestions do you have for management?

"I would suggest that current management has the ability to delegate smaller responsibilities to deserving agents proven by a job done well."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.4 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.2 / 5 Growth Opportunities 4.9 / 5
Company Culture 2.6 / 5 Way You Work 5 / 5
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