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Verizon Wireless Employee Reviews for Technical Support Representative

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Technical Support Representatives at Verizon Wireless give their company a 3.7 out of 5.0, while the average rating for Verizon Wireless is 3.9, making them 5% less happy than every other employee at Verizon Wireless and 3% less happy than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.

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3.7
Average Rating
(based on 2 Technical Support Representative Review Ratings)
Technical Support Representative
Person You Work For 4.9 / 5 People You Work With 3.5 / 5 Work Setting 4.9 / 5
Support You Get 3 / 5 Rewards You Receive 4.1 / 5 Growth Opportunities 2 / 5
Company Culture 3.1 / 5 Way You Work 4.8 / 5
Technical Support Representative

What do you like about working at Verizon Wireless?

"I like being able to solve different problems and work with the systems."

Person You Work For 4.2 / 5 People You Work With 4.8 / 5 Work Setting 3.7 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 2.6 / 5
Company Culture 3.1 / 5 Way You Work 3.4 / 5

Average Technical Support Representative Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Technical Support Representative
in Greenville, SC

"This is a company that never closes."

What do you like about working at Verizon Wireless?

"I liked the opportunity to learn the cellular industry and being able to work with phones, PDAs, and aircards hands on. The pay was good also."

What don't you like about working at Verizon Wireless?

"I dislike the hours of the industry. Things are based on seniority. In my two years working, my seniority went down instead of increasing, because a few call centers were closed and the employees relocated to the Greenville call center. For those two years I worked almost every holiday from either volunteering or being drafted."

What suggestions do you have for management?

"Management was under most of the same guidelines as the support reps."

Average Verizon Wireless Attributes by Technical Support Representative

Company Culture
3.1
Growth Opportunities
2.3
People You Work With
4.1
Person You Work For
4.5
Rewards You Receive
3.9
Support You Get
3.2
Way You Work
4.1
Work Setting
4.3
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