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Verizon Wireless Employee Reviews for Customer Care Representative

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Customer Care Representatives at Verizon Wireless give their company a 3.6 out of 5.0, while the average rating for Verizon Wireless is 3.9, making them 8% less happy than every other employee at Verizon Wireless and just as happy as every other Customer Care Representative on CareerBliss - the happiest Customer Care Representatives work for JPMorgan.

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3.6
Average Rating
(based on 6 Customer Care Representative Review Ratings)
Customer Care Representative
in Bellingham, MA

What do you like about working at Verizon Wireless?

"Coworkers are a pleasure to work with. I enjoy working with new technology. The product is something I believe in and I think is superior to the competition."

Do you have any tips for others interviewing with this company?

"Unless you love retail or have a high skill training to be in a corporate office, don't bother."

What don't you like about working at Verizon Wireless?

"I dislike the hours, and working directly with the public. Also, there are few opportunities outside of retail."

What suggestions do you have for management?

"Have a better method of grooming and training store managers. Create a better culture in the retail outlets."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Care Representative
Person You Work For 3.5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3.5 / 5

Average Customer Care Representative Ratings in the Past 4 Years

Year Salary
2010 $3
2011 $4
2012 $3
2013 $2
Customer Care Representative
in Rochester, NY
People You Work With 4.8 / 5 Work Setting 4 / 5 Support You Get 4 / 5
Rewards You Receive 4 / 5 Growth Opportunities 4.8 / 5 Company Culture 3.8 / 5
Way You Work 4.8 / 5
Customer Care Representative
in Rochester, NY
Person You Work For 2.9 / 5 People You Work With 3.1 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2.3 / 5 Growth Opportunities 2 / 5
Company Culture 3.4 / 5 Way You Work 4.1 / 5

Average Verizon Wireless Attributes by Customer Care Representative

Company Culture
3.3
Growth Opportunities
3
People You Work With
4
Person You Work For
3.5
Rewards You Receive
3.8
Support You Get
3.4
Way You Work
4
Work Setting
3.8
Customer Care Representative
Person You Work For 4.6 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 2.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.1 / 5
Company Culture 4.5 / 5 Way You Work 4.7 / 5
Customer Care Representative
Rewards You Receive 3.8 / 5
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