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Verizon Wireless Employee Reviews for Customer Care Coordinator

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Customer Care Coordinators at Verizon Wireless give their company a 3.9 out of 5.0, while the average rating for Verizon Wireless is 3.9, making them just as happy as every other employee at Verizon Wireless and 11% happier than every other Customer Care Coordinator on CareerBliss - the happiest Customer Care Coordinators work for Verizon Wireless.

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3.9
Average Rating
(based on 1 Customer Care Coordinator Review Rating)
Customer Care Coordinator
in Phoenix, AZ

"Great experience filling many different rolls within the company."

What do you like about working at Verizon Wireless?

"It is fairly rewarding, with excellent benefit packages and nice overall workplace environment."

Do you have any tips for others interviewing with this company?

"Ask lots of questions during your interview. There are many parts of the job descriptions that are now clearly outlined in the job descriptions."

What don't you like about working at Verizon Wireless?

"I dislike high pressure to push customers into plans or products they don't need, instead of helping the customer with their problems and making them satisfied to where they want to purchase on their own."

What suggestions do you have for management?

"Learn to boost sales by being customer centric, instead of sales centric. Balance the two."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
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