The Vanguard Group Employee Job Reviews in the United States

"Vanguard does not care about their employees, clients, or anyone else. They care about maximizing profits and keeping prices low. As we all know, this means drastically underpaying employees and not hiring enough so that employees are forced to work overtime, not take lunch, and shorten their breaks."

What do you like about working at The Vanguard Group?

"Convienent to home, short commute. Good benefit package, salary was decent."

Do you have any tips for others interviewing with this company?

"New CEO took over, which is a good thing. And the Senior VP of the Individual Investor division was forced into retirement - another good move. Interview if you must - be very professional. VG culture is exceedingly uptight - suit and tie at all times!"

What don't you like about working at The Vanguard Group?

"Very long work hours (12 hour days were typical - at least 3 days a week), very political work environment for ANYONE in a management position. Some senior managers, division heads are simply SOCIOPATHS. Be careful whom you confide in."

What suggestions do you have for management?

"Less sociopaths! No, really. Seriously. There were several that I used to have to deal with. Lose the rack n stack performance appraisal system. Being forced to rate 10% of my staff as not meeting standards in order to meet a quota, and only being able to rate 10% of my staff as outstanding to meet a quota just simply SUCKS."

What do you like about working at The Vanguard Group?

"The knowledge I have obtained about investments and saving for retirement."

Do you have any tips for others interviewing with this company?

"It is a good job out of college, you will learn a lot about investments, just don't expect to make a lot of money."

What don't you like about working at The Vanguard Group?

"If you don't fit into company culture you will have major problems moving up in your career."

What suggestions do you have for management?

"Focus more on my strengths than always what the negative aspects of my personality are."

What do you like about working at The Vanguard Group?

"The benefits and job security are good. It is a younger environment."

Do you have any tips for others interviewing with this company?

"Look somewhere else unless you enjoy mindless dribble. Know the STAR format of interview questions. Focus on the client first."

What don't you like about working at The Vanguard Group?

"Micromanaged in the phone centers. There is little room for career growth in the Charlotte office. The policies and procedures are ridiculous."

What suggestions do you have for management?

"I would increase the salaries of all employees. I would change the hiring/promotion methods. I would provide monetary incentives for meeting useful goals. I would not micromanage as much."

Do you have any tips for others interviewing with this company?

"A good employer if you are looking for a company that has a good reputation."

"Growing company with growing pains, manufacturing dept was fire drill every day."

"Vanguard is a large company that still has the values and personality of a small company."

"Great investments for the investor, not so great for those behind the scenes."

What do you like about working at The Vanguard Group?

"Gave me sales experience after college and helped me better understand consultative sales model."

What don't you like about working at The Vanguard Group?

"Salary was not nearly as good as industry competitors. Working in a call center can get repetitive and frankly dull. No compensation for exemplary performance. Glass ceiling for advancement (at least at the Charlotte location), management was in complete disconnect with employees. From a sales perspective, they are about 3 or 4 years in terms of getting new business and attracting people compared to everyone else they compete with. In general really disagree with how they run their business and feel they are confused on if they want to be a low cost sales company or quality service."

What suggestions do you have for management?

"Listen to employees before making sweeping decisions to change workflow and how we do business. Implementing new roles with little or no training time beforehand made us look bad with clients. Also, consider better pay and less of a babysitter or leash mentality. A happy worker does well. No one likes to feel every move they make or word they say is going to be criticized. Getting things done was WAY too micromanaged and basically felt like employees have lack of empowerment."

"Not much to say....not a good experience overall."

What do you like about working at The Vanguard Group?

"Still trying to figure it out."

Do you have any tips for others interviewing with this company?

"Make sure everything that's promised is documented."

What don't you like about working at The Vanguard Group?

"Promises, too much mis-information."

What suggestions do you have for management?

"Non management employees should be allowed to give performance reviews on their managers."

"Great."

What do you like about working at The Vanguard Group?

"Great company benefits."

Do you have any tips for others interviewing with this company?

"Learn about the company history and know who's the CEO."

What don't you like about working at The Vanguard Group?

"The pay."

"The company owner is from China and replaced all management with Chinese personnel that can barely speak or understand English, several lawsuits for copywright infringement and contract failures."

What do you like about working at The Vanguard Group?

"I loved the opportunities provided to me as I continued to showcase my talents and skills and obtain a stronger financial knowledge."

Do you have any tips for others interviewing with this company?

"Show up confident and showcase your credentials. You have to have an humble, pleasant attitude that says I ready to work and prepared for anything that will aid in my success."

What don't you like about working at The Vanguard Group?

"The lack of flexibility, the only reason I left was because I was seeking a flexible schedule to move from full time employment to part time hours."

What do you like about working at The Vanguard Group?

"Career growth opportunities, the people and the clients."

Do you have any tips for others interviewing with this company?

"Be yourself. You'll either fit in with the culture or you won't."

What don't you like about working at The Vanguard Group?

"Nothing."

What suggestions do you have for management?

"Please start more actively hiring again."

"Very rigid formal atmosphere."

What do you like about working at The Vanguard Group?

"Not much."

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at The Vanguard Group?

"Everything. Inflexible work practices, bureaucracy."

What suggestions do you have for management?

"Change management. Come into this century, lose the suits."

"Good company to work for but I didn't like the cubicle environment."

What do you like about working at The Vanguard Group?

"Friendly environment but job stability was very good."

Do you have any tips for others interviewing with this company?

"The pay is below par."

What don't you like about working at The Vanguard Group?

"I didn't like the cubicle world."

What suggestions do you have for management?

"My management team was very supportive and helpful."