20 User Support Specialist Reviews
User Support Specialists give their job an average rating of 3.9 out of 5.0. The User Support Specialists happiest with their jobs are employed by Uniformed Services University with an average rating of 5.0 while the User Support Specialists least happy with their jobs work for University of Medicine and Dentistry with an average rating of 2.0.
Submit a Review"I love working with computers/technology. I like to help people, and being able to assist them makes me happy and proud."
"I loved being the employee that was known as the problem solver amongst our end users. It was satisfying to know that I was making a difference within my department. The part I hated was that the company had to lay me off and eliminate my position in favor of outsourcing to contractors which meant lower costs for their bottom line."
User Support Specialist Career Rating Comparison
"Work my own hours. Provide excellent Client Support. Friendly people to work with. Cold, dark, loud facility. Too hot in the Summer, too cold in the Winter."
Please give us a one liner to describe this review.
"Career detour."
What do you like about working at University of Medicine and Dentistry?
"It's 10 minutes from my home. Otherwise, it is quite depressing."
Do you have any tips for others interviewing with this company?
"If you can find a job elswhere, do so. You will not like the direction your career takes here."
What don't you like about working at University of Medicine and Dentistry?
"Management is incompetant. If you don't suck up to them, you will never advance. Excellent work ethic is not rewarded due to raises being based on union contracts."
What suggestions do you have for management?
"Treat and pay your employees so as to promote innovation and reduce turnover rate."
Please give us a one liner to describe this review.
"I was a user support specialist with a fantastic group."
What do you like about working at Northrop Grumman?
"This company is primarily a defense contractor but is contracted to the CDC. They have many branches which makes working for them very exciting. You can always see the products that are being worked on for our government on TV, in the movies or on the Military Channel of your local cable provider. It gave me a good feeling being a part of something like this."
Do you have any tips for others interviewing with this company?
"Consider it an honor to be called by them because if you were not a fully qualified person they would not have contacted you."
What don't you like about working at Northrop Grumman?
"I have nothing but great things to say about this company and it was a sad day when our project was completed and my team was somewhat dissolved."
What suggestions do you have for management?
"Well if they did not do their job so good we would still be working, but how can you ask them to be sloppy? They took pride in everything they did and so did I, and it is beneath any of us to do work that is sub-standard. Frankly I would not want to work for a company that had poor working standards."
Please give us a one liner to describe this review.
"Restricted, no support, no advancement."
Please give us a one liner to describe this review.
"Great company... too bad they were sold to CSC."
Please give us a one liner to describe this review.
"Overall a very good experience"
What do you like about working at Berry Plastics?
"Flexibility and Environment"
Do you have any tips for others interviewing with this company?
"Be professional"
What don't you like about working at Berry Plastics?
"Small company at the time - Limited growth opportunities"
Please give us a one liner to describe this review.
"A very honest and accurate review"
What don't you like about working at Molina Healthcare?
"Ineffective management and unrealistic project planning"
What suggestions do you have for management?
"Education and accountability"
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