Universal Protection Service Employee Job Reviews in the United States

"What a joke company. They try to cheat on your paychecks. If you work a certain post, make sure you get that pay. For example, I worked a post that pays $13/hr. They paid 10.50/hr my first 40 hours. They said I was training so that's the pay. Okay? I only trained for 2 days. That's 16 hours. So shouldn't that be 16 hours of 10.50/hr, then 24 hours of $13/hr? Sometimes they will call you to come early/stay late for some special occasions. Yeah they forget to pay you for that too. I stayed over 4 hours. Didn't get paid. You can't leave unless someone comes to relieve you. Guards are allowed to come 15 min late. So you don't get paid for that 15 min overtime waiting every day for that inconsiderate guard. If you leave you "abandon post". I am not the only one with this experience. Numerous guards with the same situation. Overtime, no pay. Worked extra hours, no pay. This is not a good stepping stone to become a police officer. Not really a true security company. A security officer's role is to protect life and property. This company's role is to not get involved with anything, just observe and report. The reason is if you get hurt, they are not going to cover you. So if some girl was getting raped or getting beat up by her boyfriend, you can't get involved. Someone calls to complain about loud music, you can't get involved. Someone calls about a skater skating on sidewalk, you can't get involved. All you say to them is please call the cops. What is the point of security then?"

"I have worked for UPS for just under one year and have to say it is a great company to work for. As for all contract security companies, each work site is different due to the client being different and their needs and policies being different. UPS allows their directors to make decisions to best suit their officers and the client alike."

"Good for security work."

"Company benefits favor new employees."

"I worked for Universal Protection Service at a business district high-rise campus. The pay is insulting (sub-livable wage) for the amount of work and responsibility that the company commands from it's employees. The upper management is apathetic to its employees. They rarely address or fix grievances. The companies benefits packages are only accessible after a year of full time work."

"They put their employees on the back burner!"

What do you like about working at Universal Protection Service?

"Ease of work during low-stress hours, interaction with like-minded coworkers."

Do you have any tips for others interviewing with this company?

"If they offer you a job at a post where they can't seem to keep someone - there's a reason."

What don't you like about working at Universal Protection Service?

"Drama added by management makes the otherwise competitive wages grossly insufficient."

What suggestions do you have for management?

"I would work to ensure that for jobs where the level of drama created by management was compensated for in wages."

"Adequate pay for the work, inadequate pay for the drama."

What do you like about working at Universal Protection Service?

"Friendship with some coworkers, relative ease of the job during low-stress times."

Do you have any tips for others interviewing with this company?

"Be confident, willing to learn, and be prepared to suck up to management."

What don't you like about working at Universal Protection Service?

"Drama created by management creates additional stress during busy times."

What suggestions do you have for management?

"Stop gossiping, stop trying to climb the ladder by bringing down those around you."

What do you like about working at Universal Protection Service?

"not much"

Do you have any tips for others interviewing with this company?

"dont waste your time"

What don't you like about working at Universal Protection Service?

"coworkers, low pay, poor supervision"

What suggestions do you have for management?

"go jump in a lake"

What do you like about working at Universal Protection Service?

"Some of the people in charge are good to work with, but they fear losing their jobs everyday and live with extreme pressure causing them to take it out on the lowest man on the totem pole and cover up thier own short comings by setting some else up to take the fall."

Do you have any tips for others interviewing with this company?

"Get all the facts about the account and client you are tascked with servicing and get all requests and demands submitted in writing. Promises are only kept when you have documentation to support your argument. UPS is really good at promising things verbally and then forgetting the discussion ever took place as time passes. And REMEMBER, just because you think you're doing an outstanding job, doesn't mean you can not be asked to leave your assigned duties at anytime without warning or cause...... Protect yourself at all times and keep your resume posted for future opportunities. UPS will protect itself and its clients so you have to also..."

What don't you like about working at Universal Protection Service?

"Company is TOP HEAVY. Salaries are always low balled at the mid level and employees on salary are constantly abused and overworked for the low salary paid. Salaried employees are constantly reminded that they don't get paid OT, but should care about the company needs no matter how long it takes to get the job done."

What suggestions do you have for management?

"Take care of your employees and treat them with the same respect you expect in return and they in turn will keep you happy with money in your pockets. The Mid level staff that cannot get paid OT should not be expected to work it when the salary is lower than his/her counter parts of other companies and in some cases within our own company. Maybe a Security Directors Union would help to keep the salaries honest and on a scale based on property square footage. Some SD's and Assistant SD's make more than others who have way more square footage and personnel to cover than others. The Client should not dictate salary based on budget!!!"

"Universal was not the right fit for me."

What do you like about working at Universal Protection Service?

"Good experience."

What don't you like about working at Universal Protection Service?

"Small and didn't get along with a co-worker."

"Are you kidding"

What do you like about working at Universal Protection Service?

"Nothing!!!!!!!"

Do you have any tips for others interviewing with this company?

"Just be honest about all your information, as you do not want it to haunt you."

What don't you like about working at Universal Protection Service?

"I was asked to be removed from the clients site I was employed at on my first day of training as I was falsely accused of being arrested in Riverside County. the background search accomplished by Universal Protection Service validated this fact. Too late, the damage was done. I am an ex-convict who has been off of parole for 71/2 years and my Certificate of Rehabilitation is calendered for the September 17th, 2009. I was never more insulted as an individual."

What suggestions do you have for management?

"To have there facts together before they make judgments and false statements."

"Nice place to, Permanent Account are Unionized, big plus."

Do you have any tips for others interviewing with this company?

"Present yourself in a profession manner when interviewing and definitely after you have been assigned a post, and you will go far"