United Rentals Employee Reviews for Anonymous Employee

"Lack of confidentiality, hostile work environment, unsafe work environment, no support from management, over worked and under compensated, major favoritism and the GOOD OLD BOYS mentality."

"Overall UR is a good company to work for. If you are a sales rep or manager of some kind you will be happy to be here. If you are looking for an engineering position, especially a young engineer, I would suggest you try a different company before committing to the UR engineering department. You won't learn the basic skills to make you a decent engineer, only shortcuts."

"I’ve worked with United Rentals since February 2017. Our branch works in the oil field, municipal, construction, mining and water filtration vertical industries. When I started I was the only field sales rep they had. The branch went from making $300,000 to $600,000 within 6 months. They then hired and divided the area. Once the branch was making $1.2m a year later, they bought Baker Corp which added another rep to the mix. Since then the branch has increased to $1.5m and they’ve added 2 more reps, for a total of 5 today. I feel like the company has never looked out for me personally and has given my success away. Our business consists of fluids transfer, storage and filtration. There’s a lot of moving parts to the services we provide and long, hard hours for our technicians and inside personnel. Consequently, there has been a lot of turnover and upset customers due to equipment failure. We are constantly putting out fires, apologizing to our customers and issuing credits to retain the business we have. The company has also cut my area to a point where the only verticals are oilfield and small municipalities. There has been a lot of competition enter our market who can offer much lower rates and are in close proximity to the oilfield. United must maintain higher rates due to high overhead and shareholders. Customers are also purchasing owned equipment driving demand down as well. In short, my goal is to find a company that appreciates and rewards hard work and success"

"Excellent company with amazing benefits and room for growth."

"I have worked at United Rentals for 7 years. I am at the top of my field and am open the new opportunities."

"Well let's talk about the most unprofessional companies out there! Who tops the list?? The White River Junction VT branch of this company! After almost a year of my husband struggling to acquire employment with this company they not only failed to notify him of his non-acceptance but you'll love the reasons!! With almost 30 years spent behind the wheel of a tractor trailer having hauled hazardous materials safely and efficiently for all of those years they chose to pass him up. Why do you ask? The manager decided that the company would be better suited to hire a driver for the position that was young with virtually no driving history. He chose to hire this individual because he "could pay the young guy less money". Now I know that sometimes job positions pass you up, and that's just the luck of the draw. In September 2015 the manager told my husband he had a driver position opening up and he wanted my husband to fill that spot. It is no wonder that the world is as corrupt as it is when management of companies like this not only deliberately and cold heartedly fill people with false hope only to stab people in the back with not even a reply email after having sent at least a dozen inquiring as to the status of his application. I advise you folks stay away from this company at all costs!"

"Some United Rentals branches have more maintenance personnel than required. Other branches go understaffed for years. This is based on the flawed business metric they continue to use as a cookie cutter model for every branch. Branches with large ariel equipment have a lot of mechanics and less equipment because the equipment is worth a lot of money. Mechanics at other branches are few in numbers (sometimes only 2 or 3) but have hundreds of pieces of less valuable equipment to maintain. These branches can't afford to hire personnel in lower paying job titles so the mechanics are then used as equipment associates & customer service - not preforming what they were hired to do. Which results in equipment not getting fixed in a timely manner."

"It was a good company to work for with good benefits."

"Absolute truth from someone who worked there for 8 years"

What do you like about working at United Rentals?

"Initially had potential, but micro managing ruined everything."

Do you have any tips for others interviewing with this company?

"Do not interview with United rentals"

What don't you like about working at United Rentals?

"There is no opportunity to advance."

What suggestions do you have for management?

"To get management skills and be honest."

"Sales guy knows they are not a sales company"

What do you like about working at United Rentals?

"They have issues with management at the top staying out of court with the SEC ( possible reflection of corporate ethics). They have little or no knowledge of sales and relationship building with customers. Can not deliver equipment on time, have no help for sales effort now you need to do every part of the transaction. They push for more sales but have no viable solution on how to get there since operations can not get the equipment. I think the company logo looks great"

Do you have any tips for others interviewing with this company?

"Ask why every person at most levels are very frustrated withe the company, don't believe what I say, actually ride with a sales person see what they have to do to book a deal and then ask customers what the company image is. The Manchester location used to be a independent rental house with a great reputation. Now the location does almost no revenue. You figure it out and ask some of the previous customers and you will find they can not retain customers and the turn over is killing them that is why they always want more credit applications filled out so they can get new ones"

What don't you like about working at United Rentals?

"Most of the management people that I meet had big ideas on what to do but did not lead by example. they were obsesed with reports from the field but when you came up with an idea from your end there was not receptiveness to it"

What suggestions do you have for management?

"Company could turn around if TOP managment could get the company to have quality equipment, delivered on time and in good condition 95% of the time. Just basics and actually listen to customers"