Service Directors at United Airlines give their company a 3.3 out of 5.0, while the average rating for United Airlines is 4.1, making them 22% less happy than every other employee at United Airlines and 17% less happy than every other Service Director on CareerBliss - the happiest Service Directors work for Blue Rock Partners.
What do you like about working at United Airlines?
"I like being able to help passengers fix their travel issues"
Do you have any tips for others interviewing with this company?
"be yourself, be sure you can be sympathetic to other peoples needs."
What don't you like about working at United Airlines?
"the stress demanded by having to fix passengers problems whether its at airports, reservation centers, or in conjunction with other airlines is frustrating at times"
What suggestions do you have for management?
"I would definitely build a customer service experience that would help the passenger"
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