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Working at Tufts Health Plan in Watertown, MA: 10 Employee Job Reviews by Real Employee working in Watertown, MA Area

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On average, employees in Watertown, MA at Tufts Health Plan give their company a 3.1 rating out of 5.0 based on 10, whereas overall Average Rating of Tufts Health Plan is 4.0 out of 5.0 based on 15 Tufts Health Plan Review Ratings. The happiest Tufts Health Plan employees in Watertown, MA are Help Desk Support Analysts submitting an average rating of 5.0 and QA Analysts with a rating of 4.3.

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4.0
Average Rating
(based on 10 Tufts Health Plan Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.2
People You Work With
4.4
Person You Work For
4.5
Rewards You Receive
4.0
Support You Get
4.0
Way You Work
4.1
Work Setting
3.8
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Working at Tufts Health Plan in Watertown, MA: 10 Employee Reviews

Member Services Representative

"I worked at Tufts Health Plan from July-December 2020 while I was finishing up my Master's. Aside from the friendly and compassionate people, I found the job itself to be rewarding. I liked coming home with the feeling that I could make someone's day just a little bit easier. The benefits were great and the pay was decent given it was an entry level role. I honestly believe this role is perfect for anyone looking to balance school and work."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Tufts Health Plan Employee

"I've worked at Tufts Health Plan for over ten years. Tufts is having a tough time adjusting to changes in the Affordable Care Act. They have never had to be efficient and cost effective and now they are getting squeezed on costs. They also have a flawed strategy having acquired a Medicare/Medicaid provider this has further tied them to government reimbursements, which has cost them millions of dollars in losses. I think they really need better management and I would avoid them as a career choice if you are looking for innovation, good execution or leadership."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

4.0
Tufts Health Plan (15)

4.8 Highest Rated in this Industry is Harlem Hospital Center (14)
2.2 Lowest Rated in this Industry is Nightingale Home Healthcare (12)
3.7 Average of All Companies in this Industry (10,809)
Tufts Health Plan Employee

"I have worked for Tufts Health Plan since 2013. The organization is excellent, but the opportunities for career advancement are limited."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Information Security Administrator

"I rated the the ability to improve and move up very poor because it was a contract position. I wish the position was more technical base. Frankly, it wasn't very in-depth and too easy and too straightforward for me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Tufts Health Plan Employee

"Great company to work for. They take good care of their employees."

Person You Work For 3.3 / 5 People You Work With 3.3 / 5 Work Setting 3.3 / 5
Support You Get 3.3 / 5 Rewards You Receive 3.3 / 5 Growth Opportunities 3.3 / 5
Company Culture 3.3 / 5 Way You Work 3.3 / 5
QA Analyst

What do you like about working at Tufts Health Plan?

"Great place to Work.Many Health and well ness programs available."

Do you have any tips for others interviewing with this company?

"Be prepared to explain with Medical trend and look for commute."

What don't you like about working at Tufts Health Plan?

"Descent place to Work but Hectic and its hard to be innovative."

What suggestions do you have for management?

"Team outings and fun games must be organized for employees ."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Help Desk Support Analyst
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4.9 / 5
Claims Examiner
Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4.8 / 5
Support You Get 3.4 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 2.9 / 5
Company Culture 4.8 / 5
Tufts Health Plan Employee

"Poorest employment experience of my life."

What do you like about working at Tufts Health Plan?

"Non-management staff are quite friendly. Nice cafe in the area."

Do you have any tips for others interviewing with this company?

"My recommendation is this: Should you not be desperate for the money, seek other options from competing companies before agreeing to join."

What don't you like about working at Tufts Health Plan?

"No training for newer staff. Lack of communication from management and director level. Few support systems in place for staff. Lack of stability in the management and leadership team due to high turnover. Company makes a lot of promises during the recruiting phase, that they then fail to deliver on. Get such promises in writing before agreeing terms for any position."

Training Consultant

"Excellent corporate culture"

What do you like about working at Tufts Health Plan?

"Corporate Culture"

What don't you like about working at Tufts Health Plan?

"Salaries are low based on industry comparison"

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