TravelCenters of America Employee Job Reviews in the United States

"My experience working at TA was good, it was my first job and I excelled at it."

What do you like about working at TravelCenters of America?

"I liked getting the experience in customer service and cash handeling. I was promoted from cashier to supervisor."

Do you have any tips for others interviewing with this company?

"If you were to apply for this company you need to be very patient because all different cultures come in and you have to figure out ways to communicate with them besides verbally."

What don't you like about working at TravelCenters of America?

"The hours were very crazy and you did not always have ur next schedule so you could not make any plans."

What suggestions do you have for management?

"To train all employees on all the different stations they have."

"Incredibly rewarding"

What do you like about working at TravelCenters of America?

"I loved the amount of work and the responsibility that came with the position. My supervisor was extremely supportive."

Do you have any tips for others interviewing with this company?

"Make sure you are well-versed in working with Cisco. A Cisco certification will go a long way towards obtaining a position."

What don't you like about working at TravelCenters of America?

"I could not move to colorado and continue working for them."

What suggestions do you have for management?

"I believe that management is keeping things running smoothly from my perspective. No company is perfect, but I had no complaints."

"Great place to work, good people. Rewriting from many legacy IT systems to modern and maintainable languages."

"Nothing to say at this point, since I no longer work there, when I did it was a franchise and it was the best job I've ever had, then when corporate took over position was no longer available."

"This is a place to work close to my home."

What do you like about working at TravelCenters of America?

"I liked the hours and the money I was making."

Do you have any tips for others interviewing with this company?

"This is a good place with good people that work there."

What don't you like about working at TravelCenters of America?

"There was not any thing I did not like about working there."

"There is a lot of issues at this location. There were a lot of unprofessional practices and behaviors there. I do not recommend working here due to their high turnover rate."

"TravelCenters of America is a great place to begin a project management career. They are establishing what the gold standard should be and are working on maintaining it. The workload is sometimes a bit rushed, but that's all in the game of project management. Overall I enjoy the workload and working with many of my coworkers. Where they can improve is in the management team. Several members of the management team use the micro-management style where, at times, it can become overbearing and create a stressful work environment. There also seems to be a "do as I say, not as I do" mentality which creates frustration within the team."

What do you like about working at TravelCenters of America?

"I like the people I work with, the enviroment. I like that there is always something new that comes up so I am always learning."

Do you have any tips for others interviewing with this company?

"Present yourself professionally and work hard when you get the position as well as quickly and correctly."

What don't you like about working at TravelCenters of America?

"Some of the business practices, I do not agree with. If a customer is not happy, the first thing they take off the bill is my labor and then I do not get paid for the job I did even if it has nothing to do with there satisfaction on the work I did, it usually has to do with they do not like how high there bill is."

What suggestions do you have for management?

"I would suggest to corporate to find a more speedy and functional way to pull trucks in to get them serviced, as opposed to them having to sit in the bay for an hour or more before the company authorizes the work."

"When I first started, the company atmosphere was amazing. You were given all of the tools to do your job effectively, and because we had proprietary software, we had to test code, which was fun. The help desk is moving towards script. They are taking the thinking element away from the position. I like to be challenged."

"It' not very exciting, rewarding or challenging. However it pays the bills."

What do you like about working at TravelCenters of America?

"The freedom to do my work how I want to do it."

Do you have any tips for others interviewing with this company?

"Are you sure this is the place you want to work"

What don't you like about working at TravelCenters of America?

"There is not much improvement or solutions to problems that arise at work."

What suggestions do you have for management?

"There are many problems that need to be resolved. Slapping a band-aid on it isn't working."

"TA does nothing to inspire employee loyalty. They do not pay well and the benefits are expensive. They do not provide the proper tools to complete assigned jobs and shop conditions are hazardous."

What do you like about working at TravelCenters of America?

"I enjoy working on my own personal side projects and the freedom I have to diagnose problems my own way."

Do you have any tips for others interviewing with this company?

"It's a job where you collect a pay check. It's very hard to get fired. You don't need that much knowledge to work there."

What don't you like about working at TravelCenters of America?

"The policy and procedures are very loose if there are any at all. I often ask myself what I am really suppose to be doing. Everytime I try to go the extra mile I either get shut down or my project gets pushed aside."

What suggestions do you have for management?

"I would not only fix the problems that occur at my work, but also fix what caused the problem in the first place to prevent it from occuring again."

"I sent no more than 8 informative documents to this company relaying unsafe and unethical practices and my suggestions. On April 8th I sent an email relaying the previous weeks happenings and a PDF document that supported an ethics complaint. The company must be untruthful in having a "Whistleblower" system as I was reprimanded by local management for using such where they stated "[the information you provide] just comes to us anyway." Management will then start down a path of immense stress and orchestrate ways in which to ostracize you and vilify you. On April 16th I came to work at 11AM. My manager came out at 11:10AM and said I need to speak with you" In his office was a man from HR on the phone who I had never communicated with via email. He stated that he was conveying the message from those that I had used such means to convey my concerns. He said "you have sent emails." (I responded in the affirmative). He then said "because of the volume of your complaints and our inability to satisy you we are cutting ties." He then said that I would be getting my check in "72 hours" completely ignoring state law on receiving payment when terminated. He also hung up the phone when I said that actually I was satisfied as I was continuing to work and had just started my 401k. The fact that this company terminated me on the day where I was beginning my retirement fund shows you the vindictiveness and cruelty. While my manager seemed dismayed and said "I had nothing to do with this" it continues in the overall practice of this company to perceive Cashiers as incapable and of low worth where your suggestions will be met with termination. The things I complained about: Unethical Pay differential where departments like the employees in the Bar are paid 2.00 more per hour during the graveyard shift, while employees in the Travel Center working the graveyard shift are not given any such differential. Company enabling solicitors and vagrants and not being able to different"

What do you like about working at TravelCenters of America?

"There is plenty of time to get my work done."

Do you have any tips for others interviewing with this company?

"Are you sure this is the company you want to work for"

What don't you like about working at TravelCenters of America?

"There are many problems that are not getting fixed. Management is ignoring the big elephant in the room."

What suggestions do you have for management?

"I would not only fix the problems at work, but fix the cause of the problems as well to prevent them from occurring again."