Thrift City Employee Job Reviews in the United States

"After taking some time to cool my jets after quitting, I’d like to get them a bit fired up again. Thrift City is a terrible place to work. I got paid minimum wage without any room to negotiate raises. Even the managers were paid very little. Might as well have been paying us all in peanuts and rubber bands. Our boss was passive aggressive and unhelpful at best, and never there at all at worst. She would never directly communicate anything important to us—things like upcoming schedule changes, productivity, employee standings, and so on. Even the managers wouldn’t know anything. I would always end up blindsided by having my hours suddenly gouged and no one being able to tell me why or how I could get them back. On my first few days during training I had a particularly abusive coworker—in charge of said training—abandon me in the middle of a rush, unsupervised, with no help. She would frequently return with insults about my slow progress and then leave. She would continue to insult me every day since, and management would witness and allow this behavior to persist without reprimand. She even made fun of a limp I had from a previous injury. Still not a peep from higher ups. They were frequently friendly with each other so I assume favoritism was at play. Employees were never trusted with certain parts of their job. As a cashier who has served entire lines of people looking to get out as fast as possible, I’d like to go on record saying it isn’t wise to make us do anything that would slow us down. If a customer decided to remove an item or two from his purchase after seeing the subtotal, we’d have to call management. To cancel a sale entirely, we’d have to call management. Anything that isn’t just standing and ringing? Management! Overall, if you’re looking to be treated like garbage for peanuts as compensation, this is the place to be. You even get an employee discount and zero opportunities for promotion!"

"I didn’t work for Thrift City for very long. I quit after exactly one month, because it is hands down one of the unhappiest workplaces in San Antonio. This is largely due to a massive lack of communication from the boss to her managers. Employee standings, schedule changes, meetings, productivity—pure radio silence. This means employees will inevitably be blindsided by sudden shifts, as I was, and there is a total disregard for employees in general. Employees never get any opportunities to grow or improve due to the lack of feedback, and the boss makes herself difficult to reach by leaving work early every weekday and never showing up on weekends. The hands-off approach also means there is a lack of discipline and respect regarding the way employees treat each other, including how a coworker treated me. This coworker insulted me, abandoned me in the middle of my training, left her work on my shoulders on several occasions, and talked to me in a condescending and unprofessional way. She was even rude to customers, who gave me several complaints about her. No action was taken to curb this behavior. I ended up leaving this job because my hours were getting gouged repeatedly, without warning and without any messages. One day my name never appeared, and the manager for that day didn’t even know why. I quit on the spot. In summary, Thrift City is disorganized, stressful, cut-throat, counterproductive, unhelpful, insensitive, and ultimately harmful to its employees. There is a distinct lack of trust, discipline and resources that would make this a better workplace, and the compensation is terrible. You’d be better off elsewhere. I know I will be."

"No communication whatsoever from the boss. I was blindsided by several schedule changes that gouged my hours until one week I didn’t see my name at all. She hadn’t discussed employee schedule changes with any of the managers, either—I quit after I called and the manager for that day told me she didn’t know why I was absent. I had a coworker there who seemed to single me out and treated me like garbage. This treatment included insults behind my back, talking to me as if I were a dog (“good girl,”) abandoning me when she was supposed to train me and then not sending me help in the middle of a rush when I was just 3 days new to the job, and piling her work on me or flat out refusing to help me carry clothing to the racks (“oh that’s too far, I’m not taking that!”) She got away with all of this and continued to get away with being equally rude to customers, while I somehow seemed to get punished more and more for things that were never made clear to me. It was exceedingly difficult for me to flag down the boss for any sort of discussion about her mangling my schedule without sending word to me ahead of time, as she leaves early on weekdays and never shows up on weekends. Her extremely hands-off approach was not only off-putting, but anxiety-inducing as well. I consistently felt like trash being tossed around, rather than a respected employee. None of this was worth minimum wage or the wasted time and effort. Don’t bother applying here, as even the desperate should never stoop this low. I feel bad for all of my coworkers besides the aforementioned rude woman in my review—they were genuinely nice people and I’d like to see them get out of there while they can."