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Teleperformance Employee Reviews for Customer Service Representative

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Customer Service Representatives at Teleperformance give their company a 3.8 out of 5.0, while the average rating for Teleperformance is 3.5, making them 8% happier than every other employee at Teleperformance and just as happy as every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.8
Average Rating
(based on 6 Customer Service Representative Review Ratings)
Customer Service Representative
in Remote, OR

"Good management and training classes. I didn’t get enough hands-on when training mostly did certification test which helped but would have been better with hands-on training."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative
in Remote, OR

"Great work at home company as long as you have a knowledgeable supervisor"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Customer Service Representative Ratings in the Past 9 Years

Year Salary
2011 $3
2012 $2
2019 $4
Customer Service Representative
in Augusta, GA

"My job at Teleperfomance was a successful one because I have learned from it."

What do you like about working at Teleperformance?

"It involved working with members and provider of a health insurance plan."

Do you have any tips for others interviewing with this company?

"To hope that they get a trainer who does not fool around as much in the training room."

What don't you like about working at Teleperformance?

"The training I received was poor. The first trainer I had did not pay enough attention to me."

What suggestions do you have for management?

"They should always be availalbe for the workers and care about them more."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative
in North Lauderdale, FL
Person You Work For 5 / 5 People You Work With 4.9 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4.1 / 5
Company Culture 4.2 / 5 Way You Work 5 / 5

Average Teleperformance Attributes by Customer Service Representative

Company Culture
3.7
Growth Opportunities
2.7
People You Work With
4.3
Person You Work For
4.5
Rewards You Receive
2.8
Support You Get
3.7
Way You Work
4.8
Work Setting
4.2
Customer Service Representative
in Fort Myers, FL
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 3.1 / 5
Support You Get 3.1 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5
Company Culture 3.9 / 5 Way You Work 3.7 / 5
Customer Service Representative
in Oakbrook Terrace, IL
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3.1 / 5
Support You Get 2.3 / 5 Rewards You Receive 1.7 / 5 Growth Opportunities 1 / 5
Company Culture 2.2 / 5 Way You Work 5 / 5
Customer Service Representative

"It was a great job to have while I was in College"

What do you like about working at Teleperformance?

"Great people and management"

Do you have any tips for others interviewing with this company?

"Be honest and qualified when you apply and interview"

Customer Service Representative
in Salt Lake City, UT

What do you like about working at Teleperformance?

"It is hard to say lack of positive reinforcement in training"

Do you have any tips for others interviewing with this company?

"No interviewing is fine, just know your tech stuff and pray you get past the written tests"

What don't you like about working at Teleperformance?

"I didn't like the test material in training poorly written and it is hard to keep your eye on the prize when you know mistakes are bound to happen on the production floor"

What suggestions do you have for management?

"Make new employees feel like they want to work for you"

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