2 Technical Assistance Center Manager Reviews

Technical Assistance Center Manager at Plantronics

What do you like about working at Plantronics?

"The company itself has a solid reputation and I believe it's a great company. The department I was in was not up to the current company culture being developed"

Do you have any tips for others interviewing with this company?

"Ask questions about the culture of your department and be certain it, and your direct manager are a good fit."

What don't you like about working at Plantronics?

"The culture in my department was completely compliance driven - no real customer oriented goals or objectives, no clear direction and no system of reward and recognition for accomplishments"

What suggestions do you have for management?

"Train the current leaders of Technical Assistance Department leadership skills and how to develope customer-centric goals and objectives for team members"

Technical Assistance Center Manager at Plantronics

Please give us a one liner to describe this review.

"Never quite sure what is expected, no goals to accomplish, little feedback"

What do you like about working at Plantronics?

"The company itself has good vision and a solid reputation in my local area"

Do you have any tips for others interviewing with this company?

"Ask questions about the culture of your department and be sure it and the goals of your hiring manager are a fit for you before accepting the position."

What don't you like about working at Plantronics?

"The culture in my department was fully compliance based without a reward and recognition system, nor vision to get there"

What suggestions do you have for management?

"Drive projects that improve working conditions and effeciencies for the staff. Create a reward and recongnition system based on performance and achievements (not on compliance). Create goals that matter (customer-centric)"