Sykes Enterprises Employee Job Reviews in the United States

"Great if you like being yelled at on the phone."

What do you like about working at Sykes Enterprises?

"Comfortable air-conditioned environment, had my own cubicle after training."

Do you have any tips for others interviewing with this company?

"I wouldn't suggest taking this job unless you love talking on the phone all day, have strong people skills, and are good with computers."

What don't you like about working at Sykes Enterprises?

"Too much training, really slow and buggy software for data handling, dealing with customers who redirect their anger to you regularly."

What suggestions do you have for management?

"Get a completely new program to manage calls, only accept clients who have a good reputation with their customers. Provide new employees some time to adapt to talking so much to prevent sore throats."

"Sykes is a contracting firm who placed me at IBM which is an excellent place to work."

What do you like about working at Sykes Enterprises?

"The IBM contract was excellent."

Do you have any tips for others interviewing with this company?

"Get the best rate you can."

What don't you like about working at Sykes Enterprises?

"Managing hour reporting was fraught with the possibility for errors."

What suggestions do you have for management?

"Insure the contractor reports hours to the contracting company and Sykes using the exact same form."

"Great place to work"

What do you like about working at Sykes Enterprises?

"They helped me with my personal business developement and building my current skillset."

What don't you like about working at Sykes Enterprises?

"At the time of working for them they did not have a good set career path for the IT path. I know that they have since altered and are continuing to work on that developement for the IT department of the company."

What suggestions do you have for management?

"I think they did not have any major areas to change as far as the company operates."

What do you like about working at Sykes Enterprises?

"Great direct management, great HR staff"

What don't you like about working at Sykes Enterprises?

"Management changes, loss of VP on project"

What suggestions do you have for management?

"do not outsource"

"Watch Your Back"

What do you like about working at Sykes Enterprises?

"co-workers very helpful"

What don't you like about working at Sykes Enterprises?

"management not open to constructive suggestions"

What suggestions do you have for management?

"don't think you know more than your more-experienced employees"