On average, employees in Malvern, AR at Sykes Enterprises give their company a 1.8 rating out of 5.0 based on 1, whereas overall Average Rating of Sykes Enterprises is 3.6 out of 5.0 based on 50 Sykes Enterprises Review Ratings. The happiest Sykes Enterprises employees in Malvern, AR are Anonymous Employees submitting an average rating of 3.2.
"This was the worst job I’ve ever had. There was no opportunity to move up within the company, micromanaging was the WORST. They paid “TL’s” about a dollar more than the regular agents, who in return took that $1 to the head and thought they were the CEO of the company. If the job couldn’t get any better, we were contacted by HR basically saying “hey, we don’t know if you will have a job in the next month and a half, but you’re more than welcome to APPLY to other positions with other clients within our site. Over 300 workers had NO CLUE if they were going to be able to feed their family, pay rent, or even be able to SURVIVE after they changed clientele. It’s horrible. Once the change took effect, we were doing TWICE THE WORK, for a dollar increase in pay. ($12 total). I suggest you look elsewhere because this company definitely doesn’t care about their employees. and don’t get me started on their “benefits” and the ability to move up. It’s dead in a job with TERRIBLE MANAGEMENT."
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