Suddenlink Employee Job Reviews in the United States

"I have worked for Suddenlink communications for the past 13 years and I can truthfully say that it has helped me grow my career in both experience and knowledge. Working for their NOC has given me the experience of a major telecom company working for a small telecom company."

"More questions about leadership, less about actual implementation."

"There is much too high of an emphasis on sales rather than fixing the customer's problems. You could be the best tech support agent on the floor and be able to fix every problem thrown at you, but the agent that is going to get a raise will be the one who made the most sales."

"The company has 6000 employees and I was employed there from 2011-2013."

"I have worked with them for almost 5 years. Day to day operations are very fast paced and micromanaged by people who have not been in the field for quite some time and don't realize the time the changes they implement take to actually do in the field. This causes a high stress environment."

"My employment with Suddenlink began in 2009. The training I received in relation to the products I marketed were very comprehensive and I gained much knowledge on the products. There was a poor relationship in management between the commercial sales department and the construction department that hampered quotas. My original sales manager did a very good job as a manager for the commercial sales group. The replacement manager never left his office."

"Decent company to work for, good family environment."

"I have worked for Suddenlink for about 5 years now. My positions has changed during that time from a Transport Engineer to a Field IP Engineer. I have excelled in every aspect and feel that I need to continue to advance in my field."

What do you like about working at Suddenlink?

"Opportunity to develop new skills working with telecommunications in a expanding marketplace."

Do you have any tips for others interviewing with this company?

"Apply for the position you want. I don't recommend the approach of take any position and get your foot in the door approach. Have a plan and work your plan."

What don't you like about working at Suddenlink?

"Not a good fit for dreamers and overachievers. More a Homer S than a Bart S type company."

What suggestions do you have for management?

"Every employee should be asked to contribute to team projects in other areas of the company. Feel like difference in title or groups means distance and an us versus them mentality. In example: Sales vs. Service, Service vs. Operations, Service vs. Marketing. Empower employee's at all levels to get involved, help others in other positions, understand we are not all working in isolation of each other."

"Too smart to be there"

What do you like about working at Suddenlink?

"Nothing at all. They hired in a bunch of managers that did nothing but micromanage"

Do you have any tips for others interviewing with this company?

"Keep your head down and do your job. Do not get involved with the locals because its easy a call center to turn in a high school courtyard"

What don't you like about working at Suddenlink?

"Everything. They promoted based on who they felt would get the job done and it turned out they were awesome at giving the company high turnover rates"

What suggestions do you have for management?

"In the cable industry or call center environment, it would be best to make sure that all associate managers are qualified to handle the task at hand instead of them pawning off their work on others as they take all the credit"

"It has been a life changing experience."

What do you like about working at Suddenlink?

"building and maintaining strong business relationships with various business owners."

Do you have any tips for others interviewing with this company?

"Please be honest and energetic and maintain a positive attitde."

What don't you like about working at Suddenlink?

"There is nothing of importance enough to mention at ths time,"

What suggestions do you have for management?

"trust that your employees are capable of completing the job"

"Wonderful, great place to work , and able use a lot of my skills"

What do you like about working at Suddenlink?

"was a place where we worked as a team, was provided the correct tool we needed to do our job. Was able to use some of my skills"

Do you have any tips for others interviewing with this company?

"To think clearly and to make sure you present yourself as something that the company can benefit from having on their team."

What don't you like about working at Suddenlink?

"Hated to leave the company, wished that they were located in the area that I am in now."

What suggestions do you have for management?

"To encourage your team to work as one and be there for each other and to also encourage them to think outside the box before giving up on an issue."

"I enjoy working for Suddenlink very much. It is a great place to work."

What do you like about working at Suddenlink?

"Interacting with a variety of customers from all over the country and of all varieties and assisting those customers in whatever they need."

Do you have any tips for others interviewing with this company?

"Be yourself, be dedicated, always be teachable and desire to always get better"

What don't you like about working at Suddenlink?

"My salary has reached the ceiling and I desire a better opportunity."

What suggestions do you have for management?

"Management is great. They are well organized, highly trained and experience. They give the emplyees every opportunity and resource for maximum success. I would suggest that they continue to do as they are doing and the employees and company will continue to grow."

"Excellent fit for opportunity"

What do you like about working at Suddenlink?

"Great company to work for and excellent leadership wihin market."

Do you have any tips for others interviewing with this company?

"No, it is great company but need to understand growth potential at company."

What don't you like about working at Suddenlink?

"Limit growth internal, growing and very profitable company. New investors should help company."

What suggestions do you have for management?

"More growth opportunities internal to company but excellent company to work for."

What do you like about working at Suddenlink?

"I enjoyed the people I worked with and the work I was able to accomplish"

What don't you like about working at Suddenlink?

"There were no specific things that I did not like."

What suggestions do you have for management?

"Better phone coverage for customer support and resolution of technical calls"