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State Farm Insurance Employee Job Reviews in the United States

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On average, employees at State Farm Insurance give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest State Farm Insurance employees are Administrative Assistants submitting an average rating of 4.7 and Insurance Sales Agents with a rating of 4.1.

26%
41%
20%
11%
3%
3.7
Average Rating
(based on 231 State Farm Insurance Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.2
People You Work With
4.1
Person You Work For
4.0
Rewards You Receive
3.5
Support You Get
3.8
Way You Work
3.9
Work Setting
3.7
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"My experience at State Farm was enjoyable and enhanced my knowledge and skill set."
Posted 11 years ago in Bloomington, IL
Senior Claims Representative

"State Farm is a great company."

Claims Representative

"State Farm is a great company to work for."

What do you like about working at State Farm Insurance?

"I liked the opportunity for advancement, and the personal satisfaction."

What don't you like about working at State Farm Insurance?

"I disliked being perceived as the enemy."

Company-Industry Rating Comparison

3.7
State Farm Insurance (317)

4.7 Highest Rated in this Industry is Milliman (9)
2.4 Lowest Rated in this Industry is Quomation Insurance Services (6)
3.7 Average of All Companies in this Industry (9,359)
Sales Assistant

What don't you like about working at State Farm Insurance?

"I was not getting paid for the sales I was making; the agent received compensation."

Claims Representative

"The company is okay, but I didn't enjoy the work."

Office Assistant

"The office I worked for was not really open to much. State Farm as a whole is probably a really good company and offers a lot of training. The office I was in was not a good example."

What do you like about working at State Farm Insurance?

"I liked hands-on customer service, and helping my customers with their needs."

Do you have any tips for others interviewing with this company?

"Give it your all. The company as a whole is good. Hopefully, you will luck out and end up with a good agent."

What don't you like about working at State Farm Insurance?

"The office I was in was not one of the best that they have. The agent was not open to much and pushed customers too much. I was not comfortable with her customer service tactics."

What suggestions do you have for management?

"Give the customers what they need and make sure they are happy. Also, make sure your employees are happy."

Office Manager

"Very good."

What do you like about working at State Farm Insurance?

"I like the people, the clients, and my boss."

Do you have any tips for others interviewing with this company?

"Be professional at all times."

What don't you like about working at State Farm Insurance?

"It can be very stressful at times."

What suggestions do you have for management?

"Their training could be better."

Customer Service Representative

"This was the beginning of my professional career. I had great memories at State Farm Insurance!!!"

What do you like about working at State Farm Insurance?

"I liked getting the opportunity to work with different people, and I mastered the art of meeting goals."

Do you have any tips for others interviewing with this company?

"Make sure to be licensed before applying; otherwise, in three months you will be terminated."

What don't you like about working at State Farm Insurance?

"There is no room for growth in an agency."

Office Support Assistant

"State Farm is a great place to work and learn."

What do you like about working at State Farm Insurance?

"I liked learning about the insurance industry and getting to help people understand their policy better."

Do you have any tips for others interviewing with this company?

"Listen very carefully; it's a tricky business."

Customer Service Assistant

"State Farm is an excellent company."

What do you like about working at State Farm Insurance?

"I liked everything and the people and career opportunities."

What don't you like about working at State Farm Insurance?

"There is nothing negative to say."

Systems Controller

"State Farm is a good company with a tradition. Look to advance from within."

Director of Marketing

"State Farm is a good employer."

Senior Business Analyst

"State Farm is a good place to work."

What do you like about working at State Farm Insurance?

"I like the work culture."

Customer Service Technician

"This was the only place I have worked that I never felt comfortable."

What do you like about working at State Farm Insurance?

"I enjoyed working with the customers who came into the office."

What don't you like about working at State Farm Insurance?

"I did not like working with the employees. This was a small office and the agent and the other two girls grew up together. I always felt like I did not belong and I could not do anything right or at least be part of their circle. This is not necessarily the rule for all insurance agent offices but it was what I felt while working for this particular small office in a small town."

What suggestions do you have for management?

"My suggestions and recommendations would be that the office keep their word about pay increases and possible advancements. I was told once I received my insurance license, I would get a pay increase, and it never happened. The agent in charge was very nice, but it was obviously a small town operation where I never belonged."

Clerk

"State Farm is a good company to work for."

What do you like about working at State Farm Insurance?

"I like the variety of work."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at State Farm Insurance?

"I dislike that my boss retired."

What suggestions do you have for management?

"None, as they do a great job!"

Claims Adjuster

"State Farm is a great company to work for."

What do you like about working at State Farm Insurance?

"My job was never the same from day to day. Even though my daily routines were similar, there was always a new or different claim to investigate."

What don't you like about working at State Farm Insurance?

"State Farm placed you through a rigorous, intense training; however, once you returned to the field, they provided very little guidance."

What suggestions do you have for management?

"Provide a short period of immersive-type training once agents return from claim school."

State Farm Insurance Reviews FAQs

Is State Farm Insurance a good company to work for?

State Farm Insurance has an overall rating of 3.7 Average Rating out of 5, based on over 231 State Farm Insurance Review Ratings left anonymously by State Farm Insurance employees, which is 5% lower than the average rating for all companies on CareerBliss. 87% of employees would recommend working at State Farm Insurance.

Does State Farm Insurance pay their employees well?

State Farm Insurance employees earn $36,000 annually on average, or $17 per hour, which is 45% lower than the national salary average of $66,000 per year. 111 State Farm Insurance employees have shared their salaries on CareerBliss. Find State Farm Insurance Salaries by Job Title.

How satisfied are employees working at State Farm Insurance?

87% of employees would recommend working at State Farm Insurance with the overall rating of 3.7 out of 5. Employees also rated State Farm Insurance 3.6 out of 5 for Company Culture, 3.5 for Rewards You Receive, 3.2 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at State Farm Insurance?

According to our data, the highest paying job at State Farm Insurance is a Agency Owner at $250,000 annually. Browse State Farm Insurance Salaries by Job Profile.

What is the lowest paying job at State Farm Insurance?

According to our data, the lowest paying job at State Farm Insurance is a Telephone Interviewer at $12,000 annually. Browse State Farm Insurance Salaries by Job Profile.

What are the pros and cons of working at State Farm Insurance?

According to reviews on CareerBliss, employees commonly rated the pros of working at State Farm Insurance to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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