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Social Security Administration Employee Reviews for Customer Service Representative

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Customer Service Representatives at Social Security Administration give their company a 3.2 out of 5.0, while the average rating for Social Security Administration is 3.7, making them 14% less happy than every other employee at Social Security Administration and 17% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

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3.2
Average Rating
(based on 2 Customer Service Representative Review Ratings)
Customer Service Representative
in Baltimore, MD

"Experienced with internal and external customer services."

What do you like about working at Social Security Administration?

"The job is dependable. You can count on working there a long while"

Do you have any tips for others interviewing with this company?

"Don't expect to move up in the near future.But, try to do the best job you can because the public is highly dependent upon the help that you give."

What don't you like about working at Social Security Administration?

"Very little room for growth. No way to stand out and impress anyone in a positive way."

What suggestions do you have for management?

"Allow cross training in multiple diciplines.Because there is a tendency to grow stale in the position because you do the same things day after day."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Customer Service Representative
Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3.9 / 5
Support You Get 3.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2.1 / 5 Way You Work 3.1 / 5

Average Customer Service Representative Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Customer Service Representative
in Attleboro, MA

"This was the best temporary job I ever had."

What do you like about working at Social Security Administration?

"Great people."

Do you have any tips for others interviewing with this company?

"Must have a strong will to learn."

What don't you like about working at Social Security Administration?

"Angry customers."

Customer Service Representative
in Miami, FL

What do you like about working at Social Security Administration?

"Working with the public"

What don't you like about working at Social Security Administration?

"I just started so its still good."

What suggestions do you have for management?

"I have no suggestions due to being there less than 2 months."

Average Social Security Administration Attributes by Customer Service Representative

Company Culture
2.5
Growth Opportunities
2
People You Work With
3.5
Person You Work For
4.5
Rewards You Receive
3
Support You Get
3.5
Way You Work
3.5
Work Setting
3
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