Working at Sitel in Lake City, FL: 2 Employee Job Reviews by Real Employee working in Lake City, FL Area

Item: Sitel
Rating: 1.5
Author: Customer Service Representative

Browse Sitel Reviews by Job Title →

On average, employees in Lake City, FL at Sitel give their company a 3.1 rating out of 5.0 based on 2, whereas overall Average Rating of Sitel is 3.2 out of 5.0 based on 54 Sitel Review Ratings. The happiest Sitel employees in Lake City, FL are Customer Service Specialists submitting an average rating of 3.5 and Customer Service Representatives with a rating of 2.5.

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17%

31%

26%

21%

3.2

Average Rating

(based on 42 Sitel Review Ratings)

Ratings by Category

Company Culture

3.1

Growth Opportunities

2.8

People You Work With

3.7

Person You Work For

3.5

Rewards You Receive

2.9

Support You Get

3.2

Way You Work

3.6

Work Setting

3.2

Help Desk Support Advisor

"I've worked for Sitel Australia for a while, the business ethic is both alive with activity, continually supportive and competitive and recognizes the achievements of both individuals and group efforts. Being a support advisor my role consisted of inbound calls. These calls were always unique, challenging and rewarding for complicated issues, individual resolutions and hearing the various callers' backgrounds. The technology, communication and training provided was world-class."

Posted 11 years ago in Nashville, TN

Working at Sitel in Lake City, FL: 2 Employee Reviews

Customer Service Specialist

in Lake City, FL

"I left Sitel in August 2020. While there, I have contracted out to Intuit and Turbo Tax as well as Aon Hewitt as a work from home Customer Service Specialist. I enjoyed all 3 companies."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5

Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5

Company Culture 4 / 5 Way You Work 5 / 5

Customer Service Representative

in Lake City, FL

"I worked with this company for 2 months and this was a horrible decision. They have no morals and the management doesn't care about their employees. This was like working in the ghetto! You get a LOT of customers who yell at you and bash and trash talk your company. You're not allowed to hang up on them and you just have to sit there and take the abuse. HORRIBLE COMPANY! DO NOT WORK FOR THEM!"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5

Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5

Company Culture 1 / 5 Way You Work 1 / 5