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4 Service Delivery Administrator Reviews

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Service Delivery Administrator at KWI, Inc.
in Greenvale, NY

What do you like about working at KWI, Inc.?

"I like the people I work with and the incentives offered to employees."

Do you have any tips for others interviewing with this company?

"Really question what it is you will be doing. You have to have a strong personality (which I do) to have your voice heard. If you are the type to want to grow and continue to imporve this is not the job."

What don't you like about working at KWI, Inc.?

"The company is expanding and the upper management lacks the knowledge and procedures to adequately fill the needs of the employee."

What suggestions do you have for management?

"Management needs to understand the needs of the employees and learn to work with them instead of against them. Less Micro management needs to occur to move along process."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Service Delivery Administrator at Graphic Packaging International
in Chicago, IL
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Service Delivery Administrator at IBM
in Rochester, NY

Please give us a one liner to describe this review.

"IBM was great -- but everything changes."

What do you like about working at IBM?

"IBM had great human resources (brilliant teammates) and a fair work-life balance (most of the time)."

Do you have any tips for others interviewing with this company?

"When bargaining your salary -- aim high. Raises and promotions are far and few between -- and once you're on board, they make you feel you're lucky to have what you're getting."

What don't you like about working at IBM?

"Annual bonuses and cash awards became fewer and lesser, although performance improved and skill-sets grew. Some days you really didn't feel appreciated for being a team player and a top performer. The LEAN initiative managed to trim away some of our brightest people, leaving the dead wood - not the other way around."

What suggestions do you have for management?

"Go back to the Lou Gerstner business model. Lou understood that IBM was all about its PEOPLE RESOURCES, not just job-cost."

Service Delivery Administrator Career Rating Comparison

4.0
All Service Delivery Administrators
5.0 Highest Rated Service Delivery Administrators is at Graphic Packaging International (8)
3.0 Lowest Rated Service Delivery Administrators is at KWI, Inc. (8)
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