The role of a QA manager is to oversee quality control in a company. The QA manager may be responsible for managing a team of workers in the quality assurance department or in some smaller companies they may be responsible for the entire QA department. Tasks include monitoring quality reports, as well as forwarding any known quality issues to the relevant people inside the organization.
Skillset: A QA manager needs to be observant and be able to see any quality issues that may have been missed by team members. QA managers need to have good written and verbal communications skills to clearly inform others of any quality issues that arise during production.
Education: A bachelor's degree in business management gives a QA manager a solid foundation. Earning additional certifications or taking courses that are relevant to the industry one wants to work in may also be necessary, especially in an industrial setting.
Career Path: Pursue a bachelor's degree in management and get any certifications necessary to work in your desired industry. Experience working as part of a quality assurance team will be a definite asset for those who wish to become QA managers as some company promote management staff from within.
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