Sears Employee Reviews for Operations Manager

"It's not like their commercials."

What do you like about working at Sears?

"I enjoyed my coworkers at Sears."

Do you have any tips for others interviewing with this company?

"Express the ability to learn on the job."

What don't you like about working at Sears?

"The opportunity for advancement was lacking."

What suggestions do you have for management?

"I would suggest more communication with employees."

What do you like about working at Sears?

"Sears seemed to stand behind their products, but then again I was the ultimate decision maker and most often worked with the customer to insure satisfaction. Other managers didn't feel empowered, I suppose."

Do you have any tips for others interviewing with this company?

"Be prepared for long hours, an unrealistic bonus structure, and a frustrating relationship with your district and region managers."

What don't you like about working at Sears?

"For sure, I disliked the stereotypical old school management, from the district manager on up. There was lots of dead weight up there! They could trim 20% of his upper management starting with Hoffman Estates and never miss a beat... word. Listen to your local market and store staff managers. They know their markets."

What suggestions do you have for management?

"Start with an early retirement package for the old wood. They're standing in the way of the new business process and are connected to the old school schmooze methodology of decision making."