Sears Employee Reviews for Customer Service Associate
Browse Sears Reviews by Job Title →Customer Service Associates at Sears give their company a 4.1 out of 5.0, while the average rating for Sears is 3.6, making them 13% happier than every other employee at Sears and 13% happier than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.
"I've been working for Sears for 3 years, and I have see a lot of change in the organization. The company wasn't doing so good and hopefully they get better soon."
What do you like about working at Sears?
"I like helping the customers online and over the phone. I like building a rapport with the customer at Sears."
Do you have any tips for others interviewing with this company?
"It's a really good job at Sears, and the environment is very businesslike."
What don't you like about working at Sears?
"They did not show appreciation for the work that we did."
What suggestions do you have for management?
"Pay more attention to the employees as well as the customers."
Average Customer Service Associate Ratings in the Past 4 Years
| Year | Salary |
|---|---|
| 2011 | $3 |
| 2012 | $4 |
| 2014 | $3 |
What do you like about working at Sears?
"I liked learning to use the software programs and helping customers at Sears."
Do you have any tips for others interviewing with this company?
"Listen and be commonsensical."
What suggestions do you have for management?
"Improve the quality of the products."
Average Sears Attributes by Customer Service Associate
"Sears is a $6.75 job."
What do you like about working at Sears?
"I liked helping the customers and selling items."
Do you have any tips for others interviewing with this company?
"Wear comfortable shoes."
What don't you like about working at Sears?
"I didn't like the hours. Sometimes you have 40, and sometimes you have 15."
"Sears is great."
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