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Sallie Mae Employee Job Reviews in the United States

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On average, employees at Sallie Mae give their company a 4.0 rating out of 5.0 - which is 3% higher than the average rating for all companies on CareerBliss. The happiest Sallie Mae employees are Customer Service Representatives submitting an average rating of 3.9.

27%
50%
17%
7%
0%
4.0
Average Rating
(based on 30 Sallie Mae Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.7
People You Work With
4.3
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.9
Way You Work
4.3
Work Setting
3.9
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Analytics Intern

"Great environment and really good for young professionals to start their career. The managers are very encouraging and you feel free to express your thoughts and ideas on any project. You do not only become knowledgable in the work itself, but you become a better professional overall. That's what I learned there. Professionalism."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Senior Support Engineer

"Good IT management Educational advancement supported Personal investment in employees Fair benefits Cons"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

4.0
Sallie Mae (42)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Sallie Mae Employee

"I have been working in SallieMae since 2018 I like it but my wife and brother sisters are working in Arizona so I need to move"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Operations Analyst

"Salliemae is a growing company with a huge upside. Currently has sites in 6 states and employs over 300 people. Salliemae prides itself on internal growth and investing in its people."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Sallie Mae Employee

"The project I worked on is very interesting and all of my colleagues and other staff are very friendly. The best part of this job is that the working environment is super cool."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sallie Mae Employee

"Campus solution application consists of three different tools or applications. The implementation tool (I Tool) of campus solution application which manages by implementation team in SallieMae, they can customize the student portal base on school, college and universities’ business requirements."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Collector

"Thankless job with small compensation after they restructured the bonuses."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Sallie Mae Employee

"Fast paced, changing environment. Need to be able to follow all compliance standards, receive coaching and feedback. Excellent attendance is a must."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Sallie Mae Employee

"I am working here for 8 months as an IT Contractor.This company is very good. They also apply security clearance (Education Dept 5C Clearance) for me."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Representative

"I absolutely love my job here. My supervisor is awesome, and I haven't met one person that I don't like. Every person has been more than willing to help me. The only thing is you need to have a thick skin. Borrowers will yell at you but please be mindful that it's not YOU they are yelling at, that it is the company for whatever reason. The only thing I wish is that they'd give you some extra 5-10 minute breaks to get some fresh air or walk around as you mostly sit all day."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Researcher

"This review is for the Hanover Twp, PA facility only. My consideration will be extended to the other facilities. On the positive, the pay, and benefits are adequate. I would really like to say that there is career advancement opportunities, but in doing so that would be giving false hope. On the negative, this facility has some of the most egocentric people I have ever met. Unless your family is with you, aka protected class Frontline, Advantix nothing will work in short of a witch doctor."

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Collections Specialist

"Experience was okay."

What do you like about working at Sallie Mae?

"Having human resources which promoted fairness by telling hiring managers who to interview."

Do you have any tips for others interviewing with this company?

"Be very honest with your work. Managers appreciate that kind of stuff."

What don't you like about working at Sallie Mae?

"Managers were unfair by constantly hiring their pets instead of being fair."

What suggestions do you have for management?

"Management should try being more fair by forgetting about whose a pet."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Title Operations Manager

What do you like about working at Sallie Mae?

"This company encouraged sharing of ideas and was willing to listen their employees who worked with the clients."

Do you have any tips for others interviewing with this company?

"Be your best. They hire the best and expect the best of their employees but reward you accordingly."

What don't you like about working at Sallie Mae?

"There is always politics at every company but exceptionally low at Pioneer. This was an exceptional company."

What suggestions do you have for management?

"Thank You for taking the time to get to know the skills of your employees."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Systems Development Manager

What do you like about working at Sallie Mae?

"There was always work to do, never a dull moment."

Do you have any tips for others interviewing with this company?

"They must be open to change at a moments notice."

What don't you like about working at Sallie Mae?

"There seemed to always be a lack of communication from executive level management."

What suggestions do you have for management?

"Share the information they have with senor level management so that all are on the same page."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Business System Solutions Supervisor

What do you like about working at Sallie Mae?

"I liked the advancement opportunities and the training that they offered."

Do you have any tips for others interviewing with this company?

"This is a great company when it comes to training their employees."

What don't you like about working at Sallie Mae?

"There were advancement opportunities up to a certain point but to go further in IT you had to relocate."

What suggestions do you have for management?

"Offer more advancement opportunities and training within the IT departments."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5

Sallie Mae Reviews FAQs

Is Sallie Mae a good company to work for?

Sallie Mae has an overall rating of 4.0 Average Rating out of 5, based on over 30 Sallie Mae Review Ratings left anonymously by Sallie Mae employees, which is 3% higher than the average rating for all companies on CareerBliss. 93% of employees would recommend working at Sallie Mae.

Does Sallie Mae pay their employees well?

Sallie Mae employees earn $45,000 annually on average, or $22 per hour, which is 32% lower than the national salary average of $66,000 per year. 11 Sallie Mae employees have shared their salaries on CareerBliss. Find Sallie Mae Salaries by Job Title.

How satisfied are employees working at Sallie Mae?

93% of employees would recommend working at Sallie Mae with the overall rating of 4.0 out of 5. Employees also rated Sallie Mae 3.7 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.7 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at Sallie Mae?

According to our data, the highest paying job at Sallie Mae is a Sales Support Specialist at $400,000 annually. Browse Sallie Mae Salaries by Job Profile.

What is the lowest paying job at Sallie Mae?

According to our data, the lowest paying job at Sallie Mae is a HR Intern at $16,000 annually. Browse Sallie Mae Salaries by Job Profile.

What are the pros and cons of working at Sallie Mae?

According to reviews on CareerBliss, employees commonly rated the pros of working at Sallie Mae to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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