Rural/Metro Employee Reviews for Customer Service Lead

"This has been my best working experience. I feel appreciated and challenged."

What do you like about working at Rural/Metro?

"It is stable, and the people I work with are great! I also like that this is a company where you can make a decent living and a great career without having to have a college education."

Do you have any tips for others interviewing with this company?

"If you are working with Rural/Metro, plan to make it a career and work hard. People will notice a job well done, and advancement can be right around the corner. Also a fantastic place to learn a new trade, many positions require no billing experience!"

What don't you like about working at Rural/Metro?

"The work is hard, I do the work of at least two people if not more. Our office is extremely busy and under staffed."

What suggestions do you have for management?

"Do away with the mandatory Rural/Metro shirt, let us wear business casual, jeans, nice blouse. Nothing wrong with it, we do not deal with the general public face-to-face."