Rudolph Technologies Employee Reviews for Senior Technical Support Engineer

What do you like about working at Rudolph Technologies?

"It is a challenge job, work under urgent and/or critical situations. Customer smiley face is the greatest reward. Work with different customers worldwide to learn and see different technical styles."

Do you have any tips for others interviewing with this company?

"Q: After promised a customer to fix the problem on schedule then a new looking big business opportunity coming, but the current resource only can handle one. What the company is going to do"

What don't you like about working at Rudolph Technologies?

"No decision - The decision was made by entire team can be changed by boss to different direction at any time; from a person walks into his office after meeting or boss has new 'idea' when he drives car on the road.- No vision - extremely profit driven, quarterly revenue growth is everything. No intention to keep long term customer. No long term plan.Unusually business style - 'Encourage' employee to use their 'personal influence' to have customer sign-off, even though the system still have a lot of problem."

What suggestions do you have for management?

"When you speak Customer first, customers and employee are very clearly understand it is just a slogan or real.It will take may years to build up reputation but can be destroyed in one thing."